Please post your comments on your experiences with the Capital One Costco account here.
Submitted: Sep 26, 2008
Views: 4339
Comments: 7
Likes: 1

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Comments Received:
FS
(Unregistered)
3.05% as of 12/29/08
Posted: Dec 29, 2008
Former Capital One Bank Client.
(Unregistered)
Beware of Capital One Online Bank.
After account was opened they froze my account with $175,000 and claimed they had a right to review it and submit three forms of id: SS Card, Drivers License, and Utility Bill. All AFTER you open the account. (All after I was client for 60 days!!)
After fighting with them for a month, I got money from bank. God forbid you don't have right information; their agreement specifies they can take your money in the name of the Patriot Act.
In addition, they delay processing money transfers by two additional days for the float, and dropped rates day after aggressive advertising campaign.
My advise: Stay away!
Posted: Jan 22, 2009
smokey
(Unregistered)
Their back-office procedures are a mess. But the interest rate is pretty good, and you can write checks on this Costco account with CapOne.
Posted: Mar 1, 2009
Pilm
(Unregistered)
I was attracted to Capital One thru the special Costco savings program a few years ago and have found that they continue to have one of the better rates. You can find higher rates but to Captial One's credit they haven't nose dived as badly as some banks (Emigrant, WT Direct, E-Trade, Provident, etc). On the bad side, I really don't like Captial One's super long holds on transfers in and out. They have the longest holds of any bank I deal with (E-Trade is the best in my experience), which means they really aren't a contender in this market of rate chasing. Pity for them!
Posted: Mar 7, 2009
new yorker
(Unregistered)
No capital one for me
Posted: May 26, 2009
Kirk
(Unregistered)
I've been exploring the best rates for a money market account and started off with capital one online banking at 1.60% intro rate, after 60 days they dropped it to 1.40%. So far, capital one has been very good to me. I was able to deposite and withdrawal money with no penalties or hidden fees. They pay whatever interest you earn on a monthly basis and deposite to your account, all itemized. After reading the reviews of other banks (from angry customers) who offer higher interests rate, I decided to just stay put with Capital One online banking, eventhough the interest rate is low, they have great customer service and they don't jack with your money.
Posted: Jul 2, 2009
Quizzer
(Unregistered)
Whats the best option to move from Ally?
-Discover
-AmEx
-Cap1
Thanks
Posted: Aug 17, 2009
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