CIT Bank Reviews

2180 S 1300 East, Suite 250
Salt Lake City, Utah 84106

CIT Bank

CIT Bank Reviews (27)

  • Call Center Staff

    Aug 18, 2018 |

    Online Savings Rates

    The website is not crisp and the call center staff is focused on "upselling" CDs. Otherwise, a good experience.

  • mrcasella

    Jul 13, 2018 |

    CD rates good-but website is dated and could not transfer funds from savings to new cd. Holding period is too long. Site needs drastic improvement-see ALLY Bank.

  • JB Steele

    May 28, 2018 |

    Online Savings Rates

    Customer for many years and I have only had good experiences. If money market is higher than savings, a 2 minute phone call gets you into the higher account. They used to have great CDs too, and I wish they would offer those again.

  • Nolan

    Oct 06, 2017 |

    Online CDs 24 Month Rates

    Been with this bank since 2013. Do not have any complains other then their on hold music.

  • Unhappy

    Aug 14, 2017 |

    Signed up for a 1.05% promo rate with a bonus if you wait 105 days to be paid the bonus. Then I find out that CIT has new offers at 1.30%.

    The rate you receive depends on which deal you got and when. When they raise rates, it is not for everybody.

    The only way to get the higher rate is to close your account and open a new account with new funds.

    As soon as my promo is over, I will close account and go elsewhere.

  • Disappointed

    Jul 09, 2017 |

    Online Savings Rates

    I am an accountholder for many years. Cannot stand the promotional rates for new depositors that aren't extended to those who have been loyal customers for many years. Reminds me of the Ally commercials. I think I will go there.

  • Robin J

    May 27, 2017 |

    Online Savings Rates

    The complaints here about the website being dated and difficult are valid, but they should not dissuade you from opening savings account here. In my experience, better than any of the others.

  • Joaz

    May 20, 2017 |

    Online Savings Rates

    Always difficult to log in. Only opened a CD so guess I don't need to log in.

  • Mo Hussein

    May 12, 2017 |

    Online Savings Rates

    Been a customer for a while. 2 complaints - these bonuses that favor new customers over old, and needing a code by text to login every time.

  • jo

    May 12, 2017 |

    Online Savings Rates

    Opened for the bonus; have had no problems.

  • Jason

    May 07, 2017 |

    Online Savings Rates

    Was at Barclays before, but switched with all the bad news about that place in the news. Customer service there was good. This is even better. Don't understand the bad reviews here. Got my $400 bonus on $300,000.

  • 2ndhull

    Apr 30, 2017 |

    Online Savings Rates

    Bad experience. These guys couldn't even set up my transferring bank and their website and customer service is a joke.

  • This one rocks

    Feb 01, 2017 |

    Online Savings Rates

    These banks are more or less created equal, but this one rocks

  • villanueva

    Jan 12, 2017 |

    Online Savings Rates

    website leaves something to be desired but all it all no problems and i am glad they raised the rate

  • Jeffrey K

    Dec 21, 2016 |

    Online CDs 12 Month Rates

    All in all, an easy experience. I wish their CD rates were higher, but they are always among the best.

  • Jmdee

    Jul 28, 2016 |

    Online CDs 12 Month Rates

    Fairly easy process to open but email communication help is poor

  • Fred Bastone

    Jul 27, 2016 |

    Online CDs 60 Month Rates

    This is the bank for 5 year CDs, but it is no longer the rate. A year ago, they were paying 2.50% and advertising it heavily. You will see that rate again soon, and when you do, you should act on it.

  • LDH

    Jul 09, 2016

    Online CDs 12 Month Rates

    Phone rep were easy to reach at peak hours, knowledgeable, professional, helpful

  • Larry Klayman

    May 27, 2016 |

    Online Savings Rates

    Works just as well as Ally or any of the others.

  • Jenny Lo.

    May 25, 2016 |

    Online Savings Rates

    The people at customer service are really such nice people if you have a problem, but I find the external transfer section cumbersome and not intuitive.

  • Michael T

    Apr 20, 2016

    Online Savings Rates

    Great online bank with great service. Website works great although it has a 2003ish look to it.

  • John V.

    Mar 18, 2016

    Savings Rates

    They dropped their rate from 1.05% just a few months ago. At 0.90% this is no longer a very competitive rate.

  • Julie Bensema

    Mar 16, 2016 |

    Online CDs 60 Month Rates

    I can speak for the bank, and that is to say that it is an excellent bank and I am so glad that I got a 5 year CD with them about 20 months ago when the rate was 2.35%. I am not sure that I would lock in for 5 years at the current rate.

  • Art Schlesinger

    Mar 16, 2016

    Savings Rates

    Customer service was very helpful and the account was easy to open online. I had been reluctant to open an online savings account (this was my first) and they guided me easily through the process. Very attentive.

  • Sydney Dresser

    Mar 14, 2016

    Online CDs 12 Month Rates

    Very easy account opening process. No problems.

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