BayFirst National Bank - Nationwide Branches

TINY, BACKWOODS, NO CUSTOMER SERVICE DEPT, NO ACCESS TO YOUR OWN MONEY, INCOMPETENT, RUDE | Feb 23, 2019

Tiny, backwoods "bank" with fewer than 80 employees total, spread across four branches in hinterlands of South Florida. Unlike the major, national banks, this has NO Customer Service department of its own. Instead, you will have to deal with uneducated, emotional, unprofessional juveniles who are rude, incompetent, or both. These hick kids even make personal remarks about your "private" transactions. Worse, for ATM problems, this "bank" is so tiny and inferior they must contract with a third-party cubicle hive that clearly couldn't care less. FHB's local reputation is so bad, they have to pay a cash bonus to unsuspecting newcomers to persuade them to open an account. After one month with their constant mistakes over EVERY TRANSACTION, I'm returning the bonus and closing the accounts, since their employees' incompetence has cost me far more m time. If your time is worthless, you prefer teen angst to professional service, and you love NOT having ANY ACCESS to your own money, FHB is for you. If you're an adult seeking a real bank, look elsewhere.