Citizens:
Online Certificate of Deposit - 3.25% APY

• Fixed interest rate
• Fund at beginning of term
• $5,000 minimum deposit
• Renew or withdraw entire balance at CD maturity; Early withdrawals subject to penalty


Fee and Feature Guide

Certificate of Deposit
Interest Rate
APY 3.25%
Term Length 12 Month
Minimum deposit amount $5,000.00
Maximum deposit amount N/A
Balance Requirements
Minimum Opening Deposit $5,000.00
Minimum Balance to Avoid Fees $0.00
Minimum Required Balance $0.00
Fees
Early withdrawal penalty
Monthly Maintenance Fee N/A
Foreign ATM Fees N/A
Insufficient Funds Fee N/A
Incoming Wires N/A
Statements
Paper Statements ×
Online Statements Yes
Online and Telephone Banking
Online Banking Yes
Telephone Banking Yes
Mobile Banking Yes
Deposit Checks with Mobile Device Yes
Free Bill Pay ×
Online Bill Payments Required Yes
Account Opening
Open Online Yes
Insured by F.D.I.C.

Customer Reviews for Citizens (35)


  • September 1, 2022 |

    updated review - The bank managed to finally provide the requested document listing the beneficiary after a number of calls. So will add a few stars. The website still needs some work to be more descriptive of the transfer information. It is pretty useless as all it has is generic info with no bank information listed under the source of the transfer. Pretty mediocre for a bank listed as having over 160 billion in assets.

  • September 1, 2022 |

    I'm only comfortable with banks whose names I recognize and among those 4 or 5 I have found Citizens consistently has the best rate in 2022. Also outstanding service. I will stick with this one over anything else on this site.

  • August 31, 2022 |

    I had high hopes that this account would work out. No problems with opening and funding it with 5K deposit. However trying to get to a printable beneficiary document attached to the online account is a real hassle. They say 2 to3 days to do this which is a bogus claim. I figured why keep even 5K in this bank if they cannot fulfill this basic task? So I submitted a transfer out leaving only one dollar in the account. On the plus side, this bank has a very quick ACH transfer out as the 5K showed up in the external account the next day. The plan was to keep 250K in this account to earn some interest. However, if they fail on the beneficiary document will just end up closing it. Not going to deal with this crap and will leave the money in Marcus and make less interest but at least there is a beneficiary showing on the account. Because I think the ease of managing the beneficiary is the most important criteria they deserve no stars. However, with the ACH transfer speed they still get a 1/2 a star.

  • August 29, 2022 |

    Online Savings Rates

    It is a recognized name with a reliable brand that I knew before ever looking for an online bank. + great rates + great service = no reason to look anywhere else. It does not disappont.

  • August 4, 2022 |

    Online Savings Rates

    Worse website of any online bank. Transactions are NOT identified except by amount. When several transactions like deposits or transfers are made they are only identified by monetary amounts with no names to ID source. It's a guessing game and you need to call customer service to find out details of the transactions. No problem if you make a single transaction but if more than one, then good luck trying to figure out what went where or where what came from. Absolutely no details provided except for the amount. Closing my new account asap! Not worth all the aggravation for their lack of adequate record keeping.

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