Goldman Sachs Bank Reviews (53)

Rated 3.64 stars out of 5 - based on 11 reviews with ratings

  • Oct 23, 2017

    Online CDs 12 Month Rates

    hard to get acct opened more than 5 day to get mini dep. made still waiting

  • Sep 20, 2017 |

    Online CDs 36 Month Rates

    Never again. Tried to open a joint account and had far too many hassles when I wanted to know the status of my application. After a lengthy of arguing with the phone about cancelling my application, finally got it cancelled. POOR customer service!

  • Jun 30, 2017

    Online Savings Rates

    I have had accounts with many of the banks on this list. This one is the best. It is the only one which executes transfers inbound and outbound immediately. If you want to earn interest over the weekend, you can transfer in of Friday. And, if you need the money to be somewhere else, you can transfer out 1 hour before you need it. EBSB is also outstanding on this score, but Goldman is the only place where I feel comfortable going way over FDIC numbers.

  • Apr 12, 2017 |

    Online Savings Rates

    Website is a breeze and transfers are immediate.

  • Apr 1, 2017 |

    Online Savings Rates

    Never had I ever had more problems with an online bank as I had with GS Bank. Their ACH transfers or employee incompetence caused me nothing but headaches. I was forced to provide proof of ownership of an already verified external account when my first fund transfer to an external bank from GS Bank was reversed. Why? GS Bank wanted proof of ownership of the account I scheduled my transfer to. WTH, the external bank was already verified so why am I made to jump through hoops to get my funds transferred??? I see my other one star review was deleted...hmmmmm.

  • Mar 15, 2017 |

    Online Savings Rates

    I can honestly say that I really was not too excited about giving my money to these guys, but (1) the website is so easy to use and (2) the customer service is so much better than anything else here. I also have had good experiences with Ally, but this one is the best.

  • Feb 2, 2017 |

    Online Savings Rates

    CSR have gotten much nicer. I think they retrained them or found a different outfit after acquiring it from GE Capital.

  • Sep 28, 2016 |

    I'm not happy that I'm required to give info over the phone for some transactions because I don't think
    the phone is more secure than online. However, their interest rate is ok.

  • Aug 20, 2016 | | Replies 1

    Online Savings Rates

    I don't like the fact that deposits for new depositors is capped at $250,000 per individual, but $3M for those who were at GE Capital.

    Heronva | Mar 19, 2019

    What a problem to have, lol!

  • Jul 27, 2016 |

    Online Savings Rates

    I have an account here not for love of Goldman and what they did to the country a few years ago, but because I had an account at GE Capital and it was acquired (was also not a fan of GE Capital). Just need to say that everything about this account is great, especially customer service, attention to detail and speed of ACH transfers (large transfers are instantaneous for me, even though they say that they may take up to 3 days). I have banked with other on the list and not had problems, but this is the best. Don't let goldman's ownership scare you away!

  • Jul 12, 2016 |

    Online Savings Rates

    But I am giving it 5 stars because they blow their competitors away

  • Jun 19, 2016 |

    Online Savings Rates

    I thought this articles was funny. http://www.nytimes.com/2016/06/19/business/dealbook/after-147-years-goldman-sachs-hangs-a-shingle-on-main-street.html. I learned nothing, other than that Daniel Sigal lives in Northridge California and is a customer. Also, found it funny how some guy from Bankmobile starts bad-mouthing them. (WTF is Bankmobile?). Anyway, GS Bank is very solid and as good as any bank on this table. Haters will always look for a reason to hate.

  • May 30, 2016 |

    Online Savings Rates

    Wanted to give it 5 stars.

  • May 30, 2016 | Replies 1

    Online Savings Rates

    This is a very well run online bank with a very clean website. When I go to Ally I feel like I am in someone's dirty attic and when I go to Synchrony I feel like I am speaking to their confused relative. I value this bank because there is none of that here.

    visitor | May 30, 2016

    lolz! :)

  • May 2, 2016

    Online Savings Rates

    Never ever had a problem when it was GE, and since the site is the same with a new logo, I am still comfortable here, so long as Bernie the GS-basher isn't elected.

  • Apr 20, 2016

    Online Savings Rates

    I was a little concerned about the transition, but Goldman Sachs took everything from the old GE Capital site and just put new skin on it. Now that the transition is complete, I feel more comfortable as a depositor that GS will remain very competitive as they get a foothold in this space.

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