General
CapitalOne is one of the ten largest banks in the US and has tried actively over the last few years to shake its image as a predatory lender to low credit consumers. The& bank offers high rates on its savings and certificate of deposit accounts (CDs) and a free checking account, although not a money market account. Its online savings account is free of monthly fees, minimum balance requirements or overdraft fees.
Advantages
- CapitalOne's rates are generally competitive among the most recognized banks.
- Users can request an ATM card and have access to CapitalOne's ATM network.
- CapitalOne's mobile app is highly regarded.
Disadvantages
- CapitalOne cannot seems to completely shake its reputation as a bank looking to fleece unsuspecting customers. Its actions in 2023 - discussed here, where it created a new online savings account with a slightly nuanced name - should make prospective think twice about opening an account with them.
- Customers seeking branch support for their online accounts are likely to waste a lot of time trying to find a competent junior banker at one of their branches.
Capital One 360 Reviews
NS123
March 15, 2023
Thank you for the reviews above. I was wondering why I was only getting 0.3% when interest rates have gone up. Why CapitalOne360 is putting loyal and long time customers at a disadvantage is beyond me. I'm moving my money out immediately.
Is this review helpful? Yes:8 / No: 1
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