Capital Community Bank Reviews (2)

Rated 1.00 stars out of 5 - based on 1 reviews
  • Feb 05, 2020 |

    This company refused me any information regarding my loan. They even sent an email saying I had paid off in full despite never having made a payment. I immediately called and was told that I could do nothing since I had paid in full. No amount of arguing with two reps would change this. I finally tracked down a method of payment but never received information for tax purposes or loan installments. I only heard from CC Bank after the initial period of deferred interest and was charged a late fee despite never receiving a statement or acknowledgement of what I already paid. They are frauds and I would never want anyone to go through what I am going through now. They are dishonest to the core. They have also locked me out of online access to my account and ignored requests that I receive paper documentation.

  • Feb 05, 2020

    This company refused me any information regarding my loan. They even sent an email saying I had paid off in full despite never having made a payment. I immediately called and was told that I could do nothing since I had paid in full. No amount of arguing with two reps would change this. I finally tracked down a method of payment but never received information for tax purposes or loan installments. I only heard from CC Bank after the initial period of deferred interest and was charged a late fee despite never receiving a statement or acknowledgement of what I already paid. They are frauds and I would never want anyone to go through what I am going through now. They are dishonest to the core. They have also locked me out of online access to my account and ignored requests that I receive paper documentation.

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