CFG Community Bank Reviews (27)

Rated 4.00 stars out of 5 - based on 25 reviews
  • Jun 3, 2021 |

    Online Savings Rates

    not perfect, but the rate is consistently at the top and therefor worth the effort
    Review on the Online bank

  • May 27, 2021 |

    Online application only good for opening a CD. I had trouble trying to establish an High Yield Saving Account. Their online application process kept initiating a CD account. I was unable to create a saving account and their service reps were not helpful in providing guidance for me to establish an savings account. Another factor to be aware of is transferring funds to external accounts takes forever to process. The only thing they have going is the high rates on their CD accounts.

  • Apr 3, 2021 |

    Online CDs 12 Month Rates

    Communication fails. I attempted to open an account online. Just reaching a person took way too long, Bank required loan pull from an existing account first--a potential red flag to both my investment company and me. I continued nevertheless, sending all information CFG required. Waited for a week, still very difficult to get anyone to answer phone. In the end, a bank rep informed me my application expired due to...no communication. I lost time and interest income, while the bank personnel never did anything. If a bank can't get a simple application right, or even contact me, I certainly wouldn't trust it with handling my money.
    Review on the Online bank

  • Mar 17, 2021 |

    Online Savings Rates

    I had been very happy with Purepoint for many years, but I switched over to this place. While the rates are both low, this one is over 50% higher (.66 versus .40). I do not regret moving. It was easy. I just cannot find anything not to like about CFG!
    Review on the Online bank

  • Mar 7, 2021 |

    Online Savings Rates

    I am happy with he rates and the phone service. The online ability to move money from a savings account to a CD or from a maturing CD back to savings is missing. You need to call. They seem to use their own online system rather than an out of the box system, but you'd think they could easily build that part. It is a minor inconvenience in an experience that is otherwise 5 star.
    Review on the Online bank

  • Feb 6, 2021 |

    Online Savings Rates

    The bank is local to us in Baltimore and is well regarded. Online banking is fine, although lacks some features of the better known names.
    Review on the Online bank

  • Jan 13, 2021 |

    Online Savings Rates

    Little rate drops suck!
    Review on the Online bank

  • Jan 4, 2021 |

    Online Savings Rates

    This is not as easy as some of the others but it is easy. The folks are great and it feels like a hometown bank when I called even though I live on the other coast. I found it on Bestcashcow and I've been with them for over a year now and I appreciate the fact that they have kept the online savings rate competitive.
    Review on the Online bank

  • Nov 22, 2020 |

    Online Savings Rates

    Nothing to complain about. Easiest bank to sign in to and to use and easy to reach someone if I have a question.
    Review on the Online bank

  • Oct 12, 2020 |

    Online Savings Rates

    I've been pleasantly surprised by how nice the folks are and how easy to work with they are. Rate stays among the best and I will stay.
    Review on the Online bank

  • Sep 8, 2020 |

    Online Savings Rates

    I opened some time ago and have been pleased to see that they remain competitive even while the rates fall. I wish I could say the same for Capital One and Barclays.
    Review on the Online bank

  • Aug 28, 2020 |

    Online Savings Rates

    Website is occasionally down, but no other problems.
    Review on the Online bank

  • Aug 24, 2020 |

    Online Savings Rates

    I am not sure it really qualifies as an online bank. I opened an account but I live in Baltimore. I would be more hesitant if I did not.
    Review on the Online bank

  • Jul 20, 2020 |

    Online Savings Rates

    I have had nothing but great experiences. Website missing some functionality, but the people are great. Rates are falling but constantly competitive. Wish I had locked into their certificates. Absula.
    Review on the Online bank

  • Jun 6, 2020 |

    Online Savings Rates

    Dog faced pony soldiers with hairy legs, new money only?
    Review on the Online bank

  • Apr 29, 2020

    Online CDs 12 Month Rates

    new money only game horrible customer service and no toll free customer service number rude rep hung up on me after 2 simple polite questions
    Review on the Online bank

  • Mar 17, 2020 |

    Great people to work with.They are smart Most of the money they lend is in the health care field. They stay away from the housing industry .They also test you with respect.M&t could care less about your time. These people respect your time and get you done fast.

  • Mar 17, 2020 |

    Great people to work with.They are smart Most of the money they lend is in the health care field. They stay away from the housing industry .They also test you with respect.M&t could care less about your time. These people respect your time and get you done fast.

  • Mar 11, 2020 |

    Online Savings Rates

    I was lucky enough to find this bank on Bestcash a few weeks back when I locked into a CD at a much higher rate. It was not the easiest application process but I reached real banker guys and gals in Baltimore who were eager to help (not really an online bank). I would recommend this bank.
    Review on the Online bank

  • Feb 24, 2020 |

    Online Savings Rates

    I've opened a few CDs and a MM account with no problems. I'd be slightly cautious about the MM transfer limits ($5,000 a day and $30,000 a month), but for me that is fine. Probably not the easiest account opening processes, but well worthwhile. The folks who work there are very personable and will walk you through any issues.
    Review on the Online bank

  • Jan 18, 2020 |

    Online Savings Rates

    Pretty good, .. no complaints .. not really an online bank, but easy to open account online and people are friendly and helpful
    Review on the Online bank

  • Jan 13, 2020 |

    FYI, this bank changed its name to only CFG Bank. The link at the top of the site is broken. It's https://thecfgbank.com

  • Jan 13, 2020 |

    Solid overall bank with one of the highest APY for money market accounts in the US. 2.25% is hard to beat if you've got 25k to deposit. I recommend!

  • Dec 20, 2019 |

    Online Savings Rates

    best bank in usa great customer service
    Review on the Online bank

  • Dec 18, 2019 |

    I've tried 3 times to apply online for a simple CD, but I can't get past the questions about previous addresses, etc. The application asks about square footage, mortgage loan amounts, etc. that I can't remember from almost 20 years ago. The process is too frustrating.
    Review on the Online bank

  • Dec 12, 2019

    Online Savings Rates

    Nice enough people but their online system is tragically flawed and broken. No kidding.
    Review on the Online bank

  • Dec 5, 2019 |

    Online Savings Rates

    Not the smoothest or easiest process. Transfers take 5 days and that is a nuisance and then there are limits. So, it isn't as easy to use as Ally or Synchrony. But, the people are super nice and you feel like you are dealing with a community bank (even though Baltimore is not my community). And the rates are great! Glad I found it here.
    Review on the Online bank

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