Lone Star National Bank Reviews (7)

Just moved to south Texas from Oregon, and needed to open a local checking account. I liked the name, Lone Star National Bank so decided to give them a try; and am so glad that I did. Went to the lobby branch on S. Padre Island to get started. Teller greeted us, and referred us to the Manager, who introduced us to Banker Israel Nunez. I wanted a checking account in my name, with my wife on the account; he quickly understood my needs and carefully explained all the options to us. Once we reached agreement on the type of account that best met my needs, he quickly got the paperwork done to set up our new account, got checks ordered, as well as a debit card for me. Finally, after giving us a gift bag of Bank logo goodies, he brought us back to the Manager, Martin Infante, for goodby handshakes, and to be sure all our needs had been met. It was a pleasure to meet, and work with, these two gentlemen. They were perfect examples of "Texas friendly". I highly recommend Lone Star National Bank to anyone considering a new bank.

Mortgage department run by amateurs,never had such a bad experience with a bank.Couldnt give me a loan in reasonable time with a credit score over 800,assets to pay the whole loan back in cash and 0 debt with steady income. Rate went up over a point while they dragged their feet and took their time. Don't go here.Just got a refinance from professionals at Broadway national bank in less than 30 days.Lone star took several months.they are the worst

I called at 9:15 am to talk with someone about a commercial loan and was told someone wold call me back, nobody ever did. I called back at 3:45 pm and was told someone would call me back, I told them they told me that in the morning and I was assured someone would call me. They didn't, fortunately a lot of other banks did call me back.

Wish I could give negative 5 stars! That's how bad their mortgage department is.Take their sweet time while your mortgage rate is going up.Make so many mistakes a 3rd grader can do better. You have been warned, don't go here.You will regret it

Incompetent and slow,Managers are bad too.Made me lose lots of money waiting forever and losing a good intrest rate when I applied. If you go here you will regret it the rest of your life and it will cost you thousands of dollars for their mistakes and incompetent workers

Worst customer service and don't try to work with you on a loan.Mortgage team doesn't know what they are doing, Take their sweet time processing your application, meanwhile intrest rates are going up.Beware,try another bank

Worst mortgage center, bunch of amateurish who don't know what they are doing. Take forever to give a loan even with perfect credit score.Do not get any type of loan here,you will regret it the rest of your life