MidFirst Bank Reviews (27)

Rated 1.83 stars out of 5 - based on 24 reviews
  • Jul 9, 2021 |

    "Vio" application process is defective, I used to work on bank security so truthfully responded. Requires documentation which I sent in at length and then got denied because of unknown reasons. Have excellent credit>>800.

  • Jul 7, 2021 |

    Online Savings Rates

    Avoid unless you want to spend your life on hold arguing about fees. They eventually reimburse them, but the hours needed to do it ended up valuing my time around 20 cents each.
    Review on the Online bank

  • May 7, 2021 |

    Online Savings Rates

    I opened an account here having seen this listed here. Chasing rates or whatever nonsense I am engaged in. Swung my hard earned dinero over to some unknown bank and they immediately started charging me $5 statement fees and $10 excess transfer fees (saying that there is a regulatory requirement and thinking I am too stupid to know that it has been removed). I am going to Marcus now. They have no fees and have a 0.65% 9-month CD. I suggest you learn from my mistake.
    Review on the Online bank

  • Apr 13, 2021 |

    Great bank. No problems easy to set up. Been a customer for 3 years. Midfirst/ Vio great people.

  • Apr 10, 2021

    Online Savings Rates

    This isn't a bank. It is a scam to get your personal information. It should not be listed here. They have no interest in doing business with you.
    Review on the Online bank

  • Jan 5, 2021 |

    Online Savings Rates

    AVOID! Sneakers play games and take your money in fees and you'll end up earning much much less than Marcus or Ally.
    Review on the Online bank

  • Nov 6, 2020 |

    The offered a high rate of interest so I put in money. After the first month, the rate dropped significantly so I tried to take out my money. It made me fill out the transfer info, put in an amount & submit. Then it called my cell for a confirm # they provided on the pc. Once I did that, I submitted just to be told that I was trying to transfer more money than I was allowed. I did this annoying dance 3 times to get an amount the bank would allow me to transfer. It will now take over 1 month to get my money out of the bank! Stay away from them!
    Review on the Online bank

  • Sep 28, 2020 |

    Online Savings Rates

    Skip this one
    Review on the Online bank

  • Sep 17, 2020 |

    Online Savings Rates

    I don't like the hold times and all of that. I also don't like the falling rates without notice and all of that. But, my experience over the last 3 months has been better than that described by others here. It is middle of the road 3 stars.
    Review on the Online bank

  • Sep 8, 2020 |

    Online Savings Rates

    Please avoid this one at all costs. My wife and I put %500,000 in here (FDIC limits) and I am getting chest pains trying to get it back.
    Review on the Online bank

  • Aug 22, 2020 |

    Online Savings Rates

    very poor service and now they have lowered the rate so it is no longer competitive
    Review on the Online bank

  • Aug 9, 2020 |

    Online Savings Rates

    This is shit. Don't go near it.
    Review on the Online bank

  • Aug 2, 2020 |

    This supposed bank is a disaster. My husband and I tried to open an account today and tried filling out the application process several times and the information was correct however the computer said that it couldn't complete the process and to call Customer Service for assistance. The customer service rep was rude and said that he couldn't and wouldn't help me figure out what was wrong and that I would have to just keep trying. This is ridiculous as I have opened accounts with other banks using the same system without any problems and if I had a problem, their customer service representatives helped me complete the process. This bank is a joke. The customer service reps only read from a script and just say they can't help and that there is NO ONE that can assist! I emailed customer service and they won't respond. As previous reviewers state, "AVOID, AVOID, AVOID"! This really is against the law that they won't assist because when the customer has a disability and needs assistance-- they are required to help but again-- customer service said they Would Not and Could NOT help!!
    Review on the Online bank

  • Jan 21, 2020 |

    Online Savings Rates

    Vio Bank is a Mickey Mouse operation. Stick with a better known operation.
    Review on the Online bank

  • Dec 27, 2019 |

    Online Savings Rates

    Sorry, forgot my stars
    Review on the Online bank

  • Dec 27, 2019

    Online Savings Rates

    Easy application process, good APY and fast access and control online.
    Review on the Online bank

  • Nov 20, 2019

    Called the customer service number, because their online application wouldn't let me put my valid passport id # in. I'm disabled and don't have a drivers license or a state id. The fact that they won't take a valid passport which is the best form of identification should tell you something. Avoid, avoid, avoid!!!!
    Review on the Online bank

  • Nov 11, 2019 |

    Online Savings Rates

    Wonderful experience and easy to business with
    Review on the Online bank

  • Oct 23, 2019 |

    Online Savings Rates

    just a frustrating, disturbing experience all around.
    Review on the Online bank

  • Sep 17, 2019 |

    NEGATIVE STARS! Totally absurd application process ... put in all the information and infoless rejection. Like others, almost perfect credit score, lots of cash to move in, etc. denied without any explanation. Asking them what could go wrong with an application is met with I won't talk to you, unlike every other bank that will go through a KYC process to verify you. Oh, you can try applying again ... what good is that if you can't even specify what went wrong or possible hints to resolve it, or prove who you are. Feels like a total scam and I'm sure as hell going to report them to the regulators for their games denying credit checking which obligates them to explain a denial.
    Review on the Online bank

  • Sep 12, 2019 |

    I tried to open a savings account today with Vio bank. The first problem was that they wanted a "cell phone" number. I only use my cell phone for emergencies so I called them and asked why a cell phone instead of my landline. I was told by their customer care representative to put my landline phone as my cell phone. After filling in the information for the joint account, my application was rejected. When I call customer service, I was told they could NOT tell me why the application was rejected. I asked if there was someone to call to see what was wrong and was told to reapply. I have 3 other online high yield accounts and have never been treated so shably. They advertise a very high interest rate, and I guess they can offer it by not accepting application. I will keep my 3 other money market accounts that do not offer 2.52% interest like Vio bank advertises, but at least they offer good customer care. I would not recommend anyone to try to use this 'supposed' bank.
    Review on the Online bank

  • Mar 24, 2019 |

    tried to deposit $5000 on my savings account. Didn't work. Called customer Service who told me that the account was in-active/???? The balance was more th $ 8,000. Emailed customer service asking to close the account. They dint reply??? Strange bank. The sooner I can get my money out of there the better.
    Review on the Online bank

  • Sep 7, 2018 |

    Great rates for online savings. Calling on the phone got through to someone quick that was nice and helpful. The web site seems a bit immature and not intuitive. Tried to transfer money in, went through several hoops including phone text msg code only to be then told the amount of transfer was too high. It didn't even tell me what the limit was! The really sad part is the limited online transfer to $2000/day and only a total of $6000/mo. (ACH) That's in both directions! I need a real bank and not a toy one. Plan on closing the account soon as my 90 day penalty period is past.
    Review on the Online bank

  • Sep 5, 2018 |

    Online Savings Rates

    Wasted my time. Got rejected because I am 22 and have no credit history. Won't fish for pennies again.
    Review on the Online bank

  • Sep 4, 2018 |

    Online Savings Rates

    There are a few hoops to go through but I thought worth it. You can't transfer more than $6,000 /mo in via their site but NO LIMIT if you make transfer from another bank. Same with W/Ds. For big rate diff .25% I thought worth it. for $30,000
    Review on the Online bank

  • Aug 27, 2018 |

    Online Savings Rates

    Not worth the time. I got rejected for a savings account. They said it was because of my credit history. Silliness.
    Review on the Online bank

  • Jul 26, 2018 |

    Just saw them the other day and had a good experience opening the account. Would open another account in the future.
    Review on the Online bank

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