Sterling National Bank Reviews (41)

I saw the bad reviews here and elsewhere but I need to say that I opened account 3 mos ago and find Brio to be at the same level as any of these.
Review on the Online bank

Opened acct here only to see the rate fall by the time it was eventually funded. Will close now
Review on the Online bank

Sterling Bank is the NY bank that overinflated NY taxi medallions just before Uber showed up and forced new immigrants into mortgaging everything in order to buy these. Beyond the ethical issues (many drivers committed suicide as a result), this bank could be facing legal action in New York and elsewhere and I would be cautious about depositing money here.
Review on the Online bank

It took 7 days to perform an ACH transfer. Even worse than Synchrony and Interactive Brokers which are both known con jobs. Closed account. Done.
Review on the Online bank

I have been with Purepoint but I became agitated with Purepoint droping its rate to .40% with no notice so picked this from among the banks over .60% but this convinced me to stay with Purepoint.
Review on the Online bank

Don't know Brio but if it's part of Sterling I want no part of it. Sterling useless,outdated online access website to their rude, nasty, bored employees,
Review on the Online bank

They use to have $25 to start a savings account now its 25,000! I guess they need no new money

Terrible. I find myself wishing I had read the other reviews.
Review on the Online bank

This bank is just TERRIBLE!
Review on the Online bank

Worst bank in the world, they charge for everything, they wont even let you pull large sums out of your account without charging you fees. Never work with these guys!
Review on the Online bank

The single worst banking experience of my life. Less than a month after my first deposit, this bank froze my account and completely removed it from my online view. I cannot access the money whatsoever. They will not let me withdraw it. They will not let me close the account. For 4 days now I have had no access to the account and after hours and hours on the phone, not one person can even explain to me why they have restricted the account or what can be done to unfreeze it. I've been promised call backs that never came. I've had to file a complaint with the Office of the Comptroller of Currency. I've never seen anything like this. This bank needs to be shut down.
Review on the Online bank

Have no problem getting interest or having money taking out
Review on the Online bank

Ok, I read A LOT of reviews on Sterling (Brio) that made me wary of it, but with one of the highest interest rates out there I tried it to see how bad it really was.

CONS 1st
1) I started with an initial deposit of $25 which did take over a week to process. WORK AROUND: I use Ally as my other high-interest yield bank. I have been doing all deposits in and withdrawals out from the Ally website and the processing days are 1-3 days until it shows up either in my Brio or Ally account. ALWAYS use the external bank to do the transfer/withdrawal
2) Nowhere does Brio give you your account number when you sign up/ nor is it on the statements. I had to call to get my account number, if you don't write it down you'll have to call again. Write it down!
3) The interest rate has been dropping. Currently, it is 2.0%. There is not much control over this is the Fed cuts rates, but 2.0% is still an industry leader right now.

All in all, it's working for me. I got a great interest credit last month. The biggest thing I recommend if you do use Brio is do EVERYTHING through your external bank that you link with Brio. It has its flaws sure but for me, it's easy enough for 2% interest.



Review on the Online bank

easy application process, at least as easy as other online high yield banks. I did not have to provide more documentation than other banks.
Initial deposit did take a week to clear, but after setting up transfers with another bank, subsequent transfers were quick and easy.
And the very best yields for the past 12 months.
Review on the Online bank

Worst high yield savings account I have ever seen. When you fund the account, they take your money and keep it for a week without giving you nay interest for those days!
Avoid this bank!
Review on the Online bank

Screw Sterling bank! These fuckers ripped off all of the taxi drivers in New York and Chicago together with Michael Cohen and a bunch of Russian criminals and now they want us to fund their continued criminal conspiracies while the taxpayers are on the hook for bailing out the people they screwed.
Review on the Online bank

this is the shittist and shystyist bank on the face of the planet. good luck getting your money out.
Review on the Online bank

Completed on line application, opened account. To transfer funds into account now wanted a scan of my wife's driver's license. A second transfer now wanted a scan of my drivers license and a scan I'd the bank statement. When I refused they shut on line access to my account.
Will be filing complaint with New York State .

Review on the Online bank

This bank makes customers jump through too many hoops. To simply add a beneficiary a notarized document must be submitted. Even after trial deposits have been verified for an external bank, they wanted a copy of the latest statement from that bank and a copy of your drivers license! If you open an account with this bank be prepared to go through a lot of hassles!
Review on the Online bank

Warning: Not a bank. It is a con job.
Review on the Online bank

Adding my voice to the chorus here. ... This is just awful. Wish I had read these other reviews before opening.
Review on the Online bank

I opened this account and now they suspended my account. I been on the phone with them for 3 days. I always get the run-around to try and close my account.
Review on the Online bank

Let's clarify how this works. You initiate an ACH transfer and schedule it for a Friday. These [redacted] pull the money on Monday. They are making interest from that day. On Friday these [redacted] send you an email saying there has been a delay and the following Tuesday they send one saying the money is there. This is a scam. It is just like what they did to these poor NYC taxi drivers. This isn't a bank. It is a bunch of Trump-like [redacted]!
Review on the Online bank

I see lots of bad reviews here. I opened an account last most and am not so critical. I do not like the long delay between them pulling the money and crediting my account. This is worse than all other online accounts I have had but only slightly worse than Synhrony which now pays 2%. no other big problems. They have my moeny now and are giving me more than Synhrony.
Review on the Online bank

Avoid
Review on the Online bank

I cannot believe I got sucked into this bank from seeing the rate here.
Review on the Online bank

Warning for you - there is a 5 day delay between when they draw your money and when it is credited to your account.
Review on the Online bank

I was drawn by the savings rate and thought I had recongized sterling name but this is really bad.
Review on the Online bank

Sterling National Bank is a thug of a New York bank that was involved in engineering this entire Michael Cohen taxi medallion scheme that has left every taxi driver in NYC penniless. You are free to give them your money, but I am just saying. https://www.nytimes.com/2018/08/19/nyregion/michael-cohen-loans-donald-trump.html
Review on the Online bank

This is not ready for customer use. A giant waste of time no matter what rate they are offering. Nothing works.
Review on the Online bank