EverBank, National Association Reviews (41)
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This was terrible as Everbank. Then it was terrible as TIAA. Now it is terrible as Everbank again. Not sure where they are going with the branding, but still terrible. (Bestcashcow's system is forcing me to give it one-half star but it should be zero).
Review on the Online bank -
Went to renew a cd at branch in Jacksonville Fl , on main street, they said I would have to keep driving around building , if any cars came in behind me. They have 2 drive throughs and wouldn't open other lane, Now you have 3 or 4 women plus a guard behind glass in the building just staring through at you and about had a heart attack when I suggested opening other lane so I could finish renewing my cd. Pure lazy, afraid they might have to hustle a little. Since you couldn't go in you have to use drive through. I told them this was bull s. and they just kept staring through the glass like owls saying have a nice day, have a nice day. They were just rude and lazy. I'm going to another bank when cds mature even if rates are lower!!
Review on the Online bank -
Went to renew a cd at branch in Jacksonville Fl , on main street, they said I would have to keep driving around building , if any cars came in behind me. They have 2 drive throughs and wouldn't open other lane, Now you have 3 or 4 women plus a guard behind glass in the building just staring through at you and about had a heart attack when I suggested opening other lane so I could finish renewing my cd. Pure lazy, afraid they might have to hustle a little. Since you couldn't go in you have to use drive through. I told them this was bull s. and they just kept staring through the glass like owls saying have a nice day, have a nice day. They were just rude and lazy. I'm going to another bank when cds mature even if rates are lower!!
Review on the Online bank -
I have never had a problem with a bank, except for this one. With Goldman Sachs I was able to open an externally funded CD in two hours. With TIAA it took two weeks and 4 phone calls. To make matters worse, I did not get the APR I expected/ Along the way, they broke promises of a confirming email "within the hour" (never came at all) and a call back from a senior banker within 24 hours (never happened either). Slow, incompetent, don't tell the truth.
Review on the Online bank -
I sent a check to open a CD. They obviously received it because the CD appeared online in the amount of the check. Two days later they denied ever receiving the check. Either I am dreaming (not the case) or these guys are really off. Fortunately, the money was never drawn from my other bank.
Review on the Online bank -
Everbank and now TIAA pull the same trick - Get your deposit, hope you forget about it and then lower the rate. I have never done well with teaser rate accounts. I always end up with the less interest in the end. There is a reason this bank has so many bad reviews. If they treat their employees bad; the customers will be treated badly.
Review on the Online bank -
I have to completely agree with Money Mgr. For the 3+ yrs. that I have been a customer of Everbank, I've not had 1 problem involving any account. And as for customer service, EVERYONE I have used has been superb. Involving those rating them low, I'm sure that it's based upon a variety of factors & experiences, as I could certainly list 4 financial institutions that I've encountered that would be definition of a disaster, etc.
Review on the Online bank -
In having used Everbank for the last 3 or 4 yrs., at least, I was quite surprised at the reviews it has been given. I'm not sure as to what types of accounts the reviewers have or have had & are referring to, but I've not had one problem with them, including service. These reviews sure don't correspond to the Everbank I know !!
Review on the Online bank
Trey D
Nov 12, 2023 |