TIAA, FSB Reviews (39)

Rated 1.40 stars out of 5 - based on 20 reviews
  • Jul 15, 2021

    Online Savings Rates

    I finally closed my account. Was great back in the day as everbank but now it is a joke in every way.
    Review on the Online bank

  • Jul 24, 2020

    Went to renew a cd at branch in Jacksonville Fl , on main street, they said I would have to keep driving around building , if any cars came in behind me. They have 2 drive throughs and wouldn't open other lane, Now you have 3 or 4 women plus a guard behind glass in the building just staring through at you and about had a heart attack when I suggested opening other lane so I could finish renewing my cd. Pure lazy, afraid they might have to hustle a little. Since you couldn't go in you have to use drive through. I told them this was bull s. and they just kept staring through the glass like owls saying have a nice day, have a nice day. They were just rude and lazy. I'm going to another bank when cds mature even if rates are lower!!
    Review on the Online bank

  • Jul 24, 2020

    Went to renew a cd at branch in Jacksonville Fl , on main street, they said I would have to keep driving around building , if any cars came in behind me. They have 2 drive throughs and wouldn't open other lane, Now you have 3 or 4 women plus a guard behind glass in the building just staring through at you and about had a heart attack when I suggested opening other lane so I could finish renewing my cd. Pure lazy, afraid they might have to hustle a little. Since you couldn't go in you have to use drive through. I told them this was bull s. and they just kept staring through the glass like owls saying have a nice day, have a nice day. They were just rude and lazy. I'm going to another bank when cds mature even if rates are lower!!
    Review on the Online bank

  • Jul 7, 2020

    Loved this bank when it was Everbank. Then TIAA. Took it over and rates went down
    Review on the Online bank

  • Jun 6, 2020 |

    Online CDs 12 Month Rates

    TIAA is not #BLM friendly. Things were said to me on the phone about what is going on in this country that were inappropriate. Completely inappropriate behavior from a call center.
    Review on the Online bank

  • May 7, 2020 |

    Online CDs 12 Month Rates

    I am a long client of everbank and TIAA and I am very happy with them;Personnal service and good rates
    Review on the Online bank

  • Feb 28, 2019 |

    Online CDs 12 Month Rates

    I should have added that the funding for my TIAA CD consisted of an internal transfer of money already on deposit with them, just to make the incomptence worse.
    Review on the Online bank

  • Feb 28, 2019

    Online CDs 12 Month Rates

    I have never had a problem with a bank, except for this one. With Goldman Sachs I was able to open an externally funded CD in two hours. With TIAA it took two weeks and 4 phone calls. To make matters worse, I did not get the APR I expected/ Along the way, they broke promises of a confirming email "within the hour" (never came at all) and a call back from a senior banker within 24 hours (never happened either). Slow, incompetent, don't tell the truth.
    Review on the Online bank

  • Jan 20, 2019 |

    Online CDs 12 Month Rates

    I was very happy with my EverBank CDs, but these guys messed up the autorenew. Took me two hours on the phone to sort out.
    Review on the Online bank

  • Jan 16, 2019 |

    Online CDs 12 Month Rates

    Never had a problem with Everbank, now TIAA; Christine Blair At Naples Everbank very helpful, courteous and efficient. Been with Bank for about 5 years. Never had a problem.
    Review on the Online bank

  • Nov 5, 2018 |

    I wanted to say that this is an absolutely awful bank. Some others have already said it. Just wanted to echo the same experiences.
    Review on the Online bank

  • Oct 15, 2018 |

    Online CDs 12 Month Rates

    I sent a check to open a CD. They obviously received it because the CD appeared online in the amount of the check. Two days later they denied ever receiving the check. Either I am dreaming (not the case) or these guys are really off. Fortunately, the money was never drawn from my other bank.
    Review on the Online bank

  • Sep 27, 2018 | | Replies 1

    Online CDs 12 Month Rates

    EverBank were dirty rotten scoundrels. TIAA is worse. Incompetent.
    Review on the Online bank

    enjoyed Everbank | Nov 21, 2018

    I enjoyed banking with EverBank but TIAA is a bunch of thieves.

  • Aug 17, 2018

    money market
    Review on the Online bank

  • Jul 14, 2018 |

    Everbank and now TIAA pull the same trick - Get your deposit, hope you forget about it and then lower the rate. I have never done well with teaser rate accounts. I always end up with the less interest in the end. There is a reason this bank has so many bad reviews. If they treat their employees bad; the customers will be treated badly.
    Review on the Online bank

  • Jul 14, 2018 |

    bad
    Review on the Online bank

  • Sep 22, 2017

    I have to completely agree with Money Mgr. For the 3+ yrs. that I have been a customer of Everbank, I've not had 1 problem involving any account. And as for customer service, EVERYONE I have used has been superb. Involving those rating them low, I'm sure that it's based upon a variety of factors & experiences, as I could certainly list 4 financial institutions that I've encountered that would be definition of a disaster, etc.
    Review on the Online bank

  • Sep 2, 2017 |

    Online CDs 12 Month Rates

    I don't care what the rates are. This is just an awful terrible place to do business.
    Review on the Online bank

  • Aug 23, 2017

    Online CDs 60 Month Rates

    Whenever I call Everbank, they have been able to help me.Good rates, good service.
    Review on the Online bank

  • Aug 2, 2017

    In having used Everbank for the last 3 or 4 yrs., at least, I was quite surprised at the reviews it has been given. I'm not sure as to what types of accounts the reviewers have or have had & are referring to, but I've not had one problem with them, including service. These reviews sure don't correspond to the Everbank I know !!
    Review on the Online bank

  • Jul 26, 2017 | | Replies 1

    Online CDs 12 Month Rates

    Whatever you do, AVOID THIS BANK. Avoid their savings, avoid the CDs, avoid their other rippoff products. JUST AVOID THIS BANK!
    Review on the Online bank

    | Jul 26, 2017

    Your critique is meaningless as is. Why avoid this bank?

  • Jun 30, 2017 |

    Online CDs 12 Month Rates

    TIAA has been mismanaging my money for decades through my University's retirement plan. They could be offering a 10% 1-year CD and I would still steer clear.
    Review on the Online bank

  • Jun 29, 2017 |

    Online CDs 60 Month Rates

    I just wrote a review on BofI saying it is a bunch of gangstas. These guys are bigger gangstas. Banking isn't supposed to be about fleecing the depositors.
    Review on the Online bank

  • May 26, 2017 | | Replies 1

    Online Savings Rates

    I do business in Europe and wanted exposure to foreign currency accounts as a hedge. This is not the way to do it. These guys are a scam with their 4% fee. Stay away.
    Review on the Online bank

    J Robinson | May 26, 2017

    Absolutely correct.

  • May 24, 2017 |

    Online CDs 60 Month Rates

    This isn't a bank. It is a bunch of liers, cheaters and stealers taking money from men, women, children and innocent widows like me. I will write it everywhere.
    Review on the Online bank

  • Apr 18, 2017 |

    Online CDs 12 Month Rates

    this one is a fraud.
    Review on the Online bank

  • Apr 1, 2017 |

    Online CDs 12 Month Rates

    Be careful. It is an intro rate. The post-intro rate is lower.
    Review on the Online bank

  • Mar 29, 2017 |

    Online CDs 12 Month Rates

    My life was good until someone recommended this bank to me.
    Review on the Online bank

  • Feb 28, 2017 |

    Online CDs 12 Month Rates

    One group of shysters being acquired by another. Avoid.
    Review on the Online bank

  • Feb 8, 2017

    Online CDs 12 Month Rates

    This is the never ever bank!!! Gosh!!!
    Review on the Online bank

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