Valley National Bank Reviews (11)

I cannot believe that I opened an account online and read all fo the documentation and only then learned that I cannot get a single penny into the account without going to a branch. On the positive side, the account opening process was straightforward other than this.
Review on the Online bank

An account that cannot be funded without going into a branch is not an online account and should not be listed as such.
Review on the Online bank

opened account and then learned that i cannot transfer money in. waste of time and possibly hard credit pull.
Review on the Online bank

I will start with the good things. First, the phone support was easy to reach and the representative really tried to be helpful. That's it for the good things. Now the bad things. First, the website looks like it was designed by a 2 year old and the user interface is worse than any online bank or brokerage I have ever seen. I was trying to set my account up to fund externally and I ended up making all of my external accounts visible to Valley which may or may not create a security issue. Second, it ended up being impossible to fund the account through external ACH transfers, even though the website says that is how you fund an account. The rep says it just isn't possible today and that renders the account much less useful to me (and, I imagine, to most others). Third, when I try to contact online support with a question, I get a message saying that they have responded but I cannot even find their response. A response that I cannot see turns this into a phone account and not an online account. Overall, I would say that the intention is clearly there to have an online bank, but the effort is half-baked so far.
Review on the Online bank

Rejected for account on May 4. 2021.
Review on the Online bank

rate advertised not available for new customers
Review on the Online bank

STAY AWAY! It is a front to obtain and sell your information. I fell into the trap of thinking that the rate was attractive. On $100,000, it amounts to about $50 more than I am currently getting at Ally. These New Yorkers have all of my info now and I never heard from them. Tried calling and they have no knowledge of my application.
Review on the Online bank

I applied online, entering all of my information and received a confirmation of my application. I have a screenshot. Trial deposits were never received and funds never withdrawn. My money sat in the external account earning nothing while I waited. And waited. I called and after a lengthy hold was told that they had no record of my account. Based on this experience, i would said that it has an uncanny resemblance to a fishing operation that is trying to exact personal information, and does not at all appear to be a bank.
Review on the Online bank

i seem to have been rejected for a savings account and these twits now have all of my info. Avoid it.
Review on the Online bank

Application is too involved. Leasing a car is easier. Not worth it for a couple for pennies for me. In fact, I would not even recommend it for someone depositing a million dollars.
Review on the Online bank

10,000