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The monthly statement did not reach by the time I’m use to send my auto loan payment, which by the way has been always at least 15 days prior to due date.. Then I call to notify that and they took my payment over the phone. Surprisingly, when I saw the confirmation sent to me by email I was charged $10 for the payment made over the phone..... shameful !!!
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The monthly statement did not reach by the time I’m use to send my auto loan payment, which by the way has been always at least 15 days prior to due date.. Then I call to notify that and they took my payment over the phone. Surprisingly, when I saw the confirmation sent to me by email I was charged $10 for the payment made over the phone..... shameful !!!
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Oscar
Nov 17, 2020 |