TIAA Bank / Everbank Reviews (38)

Rated 1.40 stars out of 5 - based on 20 reviews with ratings

  • Jul 15, 2021

    Online Savings Rates

    I finally closed my account. Was great back in the day as everbank but now it is a joke in every way.

  • Jul 24, 2020

    Went to renew a cd at branch in Jacksonville Fl , on main street, they said I would have to keep driving around building , if any cars came in behind me. They have 2 drive throughs and wouldn't open other lane, Now you have 3 or 4 women plus a guard behind glass in the building just staring through at you and about had a heart attack when I suggested opening other lane so I could finish renewing my cd. Pure lazy, afraid they might have to hustle a little. Since you couldn't go in you have to use drive through. I told them this was bull s. and they just kept staring through the glass like owls saying have a nice day, have a nice day. They were just rude and lazy. I'm going to another bank when cds mature even if rates are lower!!

  • Jul 24, 2020

    Went to renew a cd at branch in Jacksonville Fl , on main street, they said I would have to keep driving around building , if any cars came in behind me. They have 2 drive throughs and wouldn't open other lane, Now you have 3 or 4 women plus a guard behind glass in the building just staring through at you and about had a heart attack when I suggested opening other lane so I could finish renewing my cd. Pure lazy, afraid they might have to hustle a little. Since you couldn't go in you have to use drive through. I told them this was bull s. and they just kept staring through the glass like owls saying have a nice day, have a nice day. They were just rude and lazy. I'm going to another bank when cds mature even if rates are lower!!

  • Jul 7, 2020

    Loved this bank when it was Everbank. Then TIAA. Took it over and rates went down

  • Jun 6, 2020 |

    Online CDs 12 Month Rates

    TIAA is not #BLM friendly. Things were said to me on the phone about what is going on in this country that were inappropriate. Completely inappropriate behavior from a call center.

  • May 7, 2020 |

    Online CDs 12 Month Rates

    I am a long client of everbank and TIAA and I am very happy with them;Personnal service and good rates

  • Feb 28, 2019 |

    Online CDs 12 Month Rates

    I should have added that the funding for my TIAA CD consisted of an internal transfer of money already on deposit with them, just to make the incomptence worse.

  • Feb 28, 2019

    Online CDs 12 Month Rates

    I have never had a problem with a bank, except for this one. With Goldman Sachs I was able to open an externally funded CD in two hours. With TIAA it took two weeks and 4 phone calls. To make matters worse, I did not get the APR I expected/ Along the way, they broke promises of a confirming email "within the hour" (never came at all) and a call back from a senior banker within 24 hours (never happened either). Slow, incompetent, don't tell the truth.

  • Jan 20, 2019 |

    Online CDs 12 Month Rates

    I was very happy with my EverBank CDs, but these guys messed up the autorenew. Took me two hours on the phone to sort out.

  • Jan 16, 2019 |

    Online CDs 12 Month Rates

    Never had a problem with Everbank, now TIAA; Christine Blair At Naples Everbank very helpful, courteous and efficient. Been with Bank for about 5 years. Never had a problem.

  • Nov 5, 2018 |

    I wanted to say that this is an absolutely awful bank. Some others have already said it. Just wanted to echo the same experiences.

  • Oct 15, 2018 |

    Online CDs 12 Month Rates

    I sent a check to open a CD. They obviously received it because the CD appeared online in the amount of the check. Two days later they denied ever receiving the check. Either I am dreaming (not the case) or these guys are really off. Fortunately, the money was never drawn from my other bank.

  • Sep 27, 2018 | | Replies 1

    Online CDs 12 Month Rates

    EverBank were dirty rotten scoundrels. TIAA is worse. Incompetent.

    enjoyed Everbank | Nov 21, 2018

    I enjoyed banking with EverBank but TIAA is a bunch of thieves.

  • Aug 17, 2018

    money market

  • Jul 14, 2018 |

    Everbank and now TIAA pull the same trick - Get your deposit, hope you forget about it and then lower the rate. I have never done well with teaser rate accounts. I always end up with the less interest in the end. There is a reason this bank has so many bad reviews. If they treat their employees bad; the customers will be treated badly.

  • Jul 14, 2018 |

    bad

  • Sep 22, 2017

    I have to completely agree with Money Mgr. For the 3+ yrs. that I have been a customer of Everbank, I've not had 1 problem involving any account. And as for customer service, EVERYONE I have used has been superb. Involving those rating them low, I'm sure that it's based upon a variety of factors & experiences, as I could certainly list 4 financial institutions that I've encountered that would be definition of a disaster, etc.

  • Sep 2, 2017 |

    Online CDs 12 Month Rates

    I don't care what the rates are. This is just an awful terrible place to do business.

  • Aug 23, 2017

    Online CDs 60 Month Rates

    Whenever I call Everbank, they have been able to help me.Good rates, good service.

  • Aug 2, 2017

    In having used Everbank for the last 3 or 4 yrs., at least, I was quite surprised at the reviews it has been given. I'm not sure as to what types of accounts the reviewers have or have had & are referring to, but I've not had one problem with them, including service. These reviews sure don't correspond to the Everbank I know !!

  • Jul 26, 2017 | | Replies 1

    Online CDs 12 Month Rates

    Whatever you do, AVOID THIS BANK. Avoid their savings, avoid the CDs, avoid their other rippoff products. JUST AVOID THIS BANK!

    | Jul 26, 2017

    Your critique is meaningless as is. Why avoid this bank?

  • Jun 30, 2017 |

    Online CDs 12 Month Rates

    TIAA has been mismanaging my money for decades through my University's retirement plan. They could be offering a 10% 1-year CD and I would still steer clear.

  • Jun 29, 2017 |

    Online CDs 60 Month Rates

    I just wrote a review on BofI saying it is a bunch of gangstas. These guys are bigger gangstas. Banking isn't supposed to be about fleecing the depositors.

  • May 26, 2017 | | Replies 1

    Online Savings Rates

    I do business in Europe and wanted exposure to foreign currency accounts as a hedge. This is not the way to do it. These guys are a scam with their 4% fee. Stay away.

    J Robinson | May 26, 2017

    Absolutely correct.

  • May 24, 2017 |

    Online CDs 60 Month Rates

    This isn't a bank. It is a bunch of liers, cheaters and stealers taking money from men, women, children and innocent widows like me. I will write it everywhere.

  • Apr 18, 2017 |

    Online CDs 12 Month Rates

    this one is a fraud.

  • Apr 1, 2017 |

    Online CDs 12 Month Rates

    Be careful. It is an intro rate. The post-intro rate is lower.

  • Mar 29, 2017 |

    Online CDs 12 Month Rates

    My life was good until someone recommended this bank to me.

  • Feb 28, 2017 |

    Online CDs 12 Month Rates

    One group of shysters being acquired by another. Avoid.

  • Feb 8, 2017

    Online CDs 12 Month Rates

    This is the never ever bank!!! Gosh!!!

  • «
  • Page 1 of 2
  • 2
  • »

Add Your Review

Rate it here →