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Very easy to setup 6 month 5.35% CD from cornerstone account
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I applied for an savings account online with this particular financial institution and was, ultimately, denied without a reason or explanation of why. It refused to release the reason(s) for denying the account application. I would NOT recommend this particular financial institution for any type of financial products or services.S
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This bank is a waste of time. Tried to set up account. Denied. Called the bank as it states in the denial. Waited on hold for 25 minutes. Rep told me they could not any reason why it was denied but I should apply again. Did this. Was again denied. Decided to stop wasting my time.
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I will play my part and give my business to a small, family-owned company over a behemoth every time that I am given the chance with most products but Vio is a complete shitshow and has sent me back to Ally, a larger player but one that knows a thing or two about how to treat their customers.
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I recently filed a complaint against VIO Bank's parent, Mid First Bank, with the Comptroller of Currency and the Dept. of Justice, Atty. General of Calif. The essence of my complaint was that VIO Bank did not notify me as they claimed, of a new savings acct. with a higher yield, as my account had a rate of a much lower yield.
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I opened an account here having seen this listed here. Chasing rates or whatever nonsense I am engaged in. Swung my hard earned dinero over to some unknown bank and they immediately started charging me $5 statement fees and $10 excess transfer fees (saying that there is a regulatory requirement and thinking I am too stupid to know that it has been removed). I am going to Marcus now. They have no fees and have a 0.65% 9-month CD. I suggest you learn from my mistake.
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The offered a high rate of interest so I put in money. After the first month, the rate dropped significantly so I tried to take out my money. It made me fill out the transfer info, put in an amount & submit. Then it called my cell for a confirm # they provided on the pc. Once I did that, I submitted just to be told that I was trying to transfer more money than I was allowed. I did this annoying dance 3 times to get an amount the bank would allow me to transfer. It will now take over 1 month to get my money out of the bank! Stay away from them!
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This supposed bank is a disaster. My husband and I tried to open an account today and tried filling out the application process several times and the information was correct however the computer said that it couldn't complete the process and to call Customer Service for assistance. The customer service rep was rude and said that he couldn't and wouldn't help me figure out what was wrong and that I would have to just keep trying. This is ridiculous as I have opened accounts with other banks using the same system without any problems and if I had a problem, their customer service representatives helped me complete the process. This bank is a joke. The customer service reps only read from a script and just say they can't help and that there is NO ONE that can assist! I emailed customer service and they won't respond. As previous reviewers state, "AVOID, AVOID, AVOID"! This really is against the law that they won't assist because when the customer has a disability and needs assistance-- they are required to help but again-- customer service said they Would Not and Could NOT help!!
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Called the customer service number, because their online application wouldn't let me put my valid passport id # in. I'm disabled and don't have a drivers license or a state id. The fact that they won't take a valid passport which is the best form of identification should tell you something. Avoid, avoid, avoid!!!!
Jim S
Dec 21, 2023 |