Cadence Bank Reviews (2)

some of the policies and number of tellers vs. time of day are a disgrace.......beginning to wonder if the bank is in financial strain due to the "suits" casually walking around......
let me explain.....
it took 40 min. of standing in line to approach the teller.(five people in front of me) She was pleasant to talk with and completed my mortgage transaction rather quickly. I asked her to cash a check from my personal bank (same bank that mortgage check was drawn from)....I was told she would have to get a approval code in order to cash it !
okay....so they will take a mortgage check that is much larger.....but not a personal check from the same account.....really ?
ratings ?....hmmmm.....are there negative "stars" ?

Horrible Bank!!! No Customer Service skills what so ever, no empathy or compassion for the customer!!! They do not protect your money