Cambridge Savings Bank Reviews (9)

Rated 2.80 stars out of 5 - based on 5 reviews
  • Sep 13, 2021 |

    I was lured in by the rate, but totally disgusted by the service, or lack thereof. Opened an account on 9/7, it finally showed in my balance on 9/11, but it's still not available on 9/12. Also on 9/11 I received a notice of hold for seven business days on that same deposit since they're "unable to verify funds at this time." Meanwhile, I transferred more $$ from an outside bank and received an email that the request has been scheduled but here it is, 5 days later and that transfer doesn't show anywhere on my Ivy account. I'm going to close this account - as soon as I can talk to a human! PS Their phone service has been down since I opened the account on 9/7. This is not reassuring for an internet bank!
    Review on the Online bank

  • Sep 10, 2021 |

    I opened an account with them because of the higher interest rates. I never had any trouble reaching someone on the phone when I was opening the account. Now, only a couple of weeks later, I can't speak to a real person. All calls go straight to email and no one calls back. I requested to close my account through their online chat yesterday and still money in my account so that obviously didn't happen. HORRIBLE customer service.
    Review on the Online bank

  • Sep 8, 2021

    One of the best APRs out there, but not worth the hassle. They have some issues to work out in their system still, so I would not open any accounts with them until they can work those issues out. Poor follow-up on said issues as well.
    Review on the Online bank

  • Sep 7, 2021

    Nothing but problems since I opened my account less than a month ago. Calls to the bank go straight to VM which is very concerning. Avoid at all costs and go with Ally!
    Review on the Online bank

  • Sep 1, 2021 |

    Online Savings Rates

    No complaints. Site is easy to use and it is worthwhile to get the extra incremental savings. There are transfer limits ($45k per day and $75k per month, I believe) and transfer delays. Those can be defeated by initiating transfers from an outside bank. Purepoint, CitizensAccess, Amex, Marcus all will do this. Alternatively, the bank offered to reimburse wire fees on a one-time basis during funding. I would recommend, but I would also emphasize that you should stay within FDIC limits since the bank is moving off of Massachusetts' DIF insurance in October.
    Review on the Online bank

  • Aug 24, 2021 |

    Online Savings Rates

    The rate is compelling, but 3 day for ACH transfers and very low transfer limits give me pause.
    Review on the Online bank

  • Aug 12, 2021 |

    Online Savings Rates

    This place is GREAT! The service is phenomenal, and there are no surprises. What you see is what you get.
    Review on the Online bank

  • Apr 18, 2016

    CDs 12 Month Rates

    No 2% 12 month CD unless IRA. Misleading at best.

  • Apr 12, 2016

    CDs 12 Month Rates

    You should remove this bank from your list, it's false advertising since this 12 month 2.00% rate is only for IRA up to $6500 max, who cares !!!

  • «
  • Page 1 of 1
  • »

Add Your Review

Rate it here →