CIT Bank Reviews (38)

Opened account a month ago. I've already seen the rate fall a couple of times, but have no other complaints. Easy process and a clear easy to use site (unlike Ally where I was before).
Review on the Online bank

Don't get your hopes up. That 1.25% APY is old news. CIT is posting 1.00%
Review on the Online bank

I agree with JN Howard, CIT's rates have fallen into a lower tier. Their website is clunky and slow as well. I did manage to open a few Cds when they were more competitive. At one point earlier this year they offered the best rate I could find with a $1000 minimum deposit.
Review on the Online bank

They defacto refused to remit funds for an ACH transfer forcing me to use other funds if I wanted that new account.

Review on the Online bank

I am not sure about all of the rave reviews. I've seen nothing but rate cuts and specious arguments about why I am earning less than the best rate (I have $200,000 on deposit, not $25). The website feels old and does not inspire confidence (versus Purepoint or Marcus). I see no reason to run, but no reason to stay.
Review on the Online bank

Current rate today Jan 4, 2019: 2.45%... Right on. I just transferred my money from brick and mortar to online CIT BANK. I will monitor and watch closely that they keep this competitive rate!!! Thanks to CIT BANK. Cheers!!!! Happy New Year. : )
Review on the Online bank

Opened a savings account at 1.85%. Current rates at 2.25% but they keep me at 1.85, said it's a "new type of account". Not worth the hassle. Also concerned about website cybersecurity; they have poor practices. Wait times were on the long side but I was able to get through. Not the best experience but still beats every brick and mortar bank.
Review on the Online bank

The website is not crisp and the call center staff is focused on "upselling" CDs. Otherwise, a good experience.
Review on the Online bank

CD rates good-but website is dated and could not transfer funds from savings to new cd. Holding period is too long. Site needs drastic improvement-see ALLY Bank.
Review on the Online bank

Customer for many years and I have only had good experiences. If money market is higher than savings, a 2 minute phone call gets you into the higher account. They used to have great CDs too, and I wish they would offer those again.
Review on the Online bank

Been with this bank since 2013. Do not have any complains other then their on hold music.

Review on the Online bank

Signed up for a 1.05% promo rate with a bonus if you wait 105 days to be paid the bonus. Then I find out that CIT has new offers at 1.30%.

The rate you receive depends on which deal you got and when. When they raise rates, it is not for everybody.

The only way to get the higher rate is to close your account and open a new account with new funds.

As soon as my promo is over, I will close account and go elsewhere.
Review on the Online bank

I am an accountholder for many years. Cannot stand the promotional rates for new depositors that aren't extended to those who have been loyal customers for many years. Reminds me of the Ally commercials. I think I will go there.
Review on the Online bank

The complaints here about the website being dated and difficult are valid, but they should not dissuade you from opening savings account here. In my experience, better than any of the others.
Review on the Online bank

Always difficult to log in. Only opened a CD so guess I don't need to log in.
Review on the Online bank

Been a customer for a while. 2 complaints - these bonuses that favor new customers over old, and needing a code by text to login every time.
Review on the Online bank

Opened for the bonus; have had no problems.
Review on the Online bank

Was at Barclays before, but switched with all the bad news about that place in the news. Customer service there was good. This is even better. Don't understand the bad reviews here. Got my $400 bonus on $300,000.
Review on the Online bank

Bad experience. These guys couldn't even set up my transferring bank and their website and customer service is a joke.
Review on the Online bank

These banks are more or less created equal, but this one rocks
Review on the Online bank

website leaves something to be desired but all it all no problems and i am glad they raised the rate
Review on the Online bank

All in all, an easy experience. I wish their CD rates were higher, but they are always among the best.
Review on the Online bank

Fairly easy process to open but email communication help is poor
Review on the Online bank

This is the bank for 5 year CDs, but it is no longer the rate. A year ago, they were paying 2.50% and advertising it heavily. You will see that rate again soon, and when you do, you should act on it.
Review on the Online bank

Phone rep were easy to reach at peak hours, knowledgeable, professional, helpful
Review on the Online bank

Works just as well as Ally or any of the others.
Review on the Online bank

The people at customer service are really such nice people if you have a problem, but I find the external transfer section cumbersome and not intuitive.
Review on the Online bank

Great online bank with great service. Website works great although it has a 2003ish look to it.
Review on the Online bank

They dropped their rate from 1.05% just a few months ago. At 0.90% this is no longer a very competitive rate.
Review on the Online bank

I can speak for the bank, and that is to say that it is an excellent bank and I am so glad that I got a 5 year CD with them about 20 months ago when the rate was 2.35%. I am not sure that I would lock in for 5 years at the current rate.
Review on the Online bank