East Boston Savings Bank Reviews (19)

Rated 3.33 stars out of 5 - based on 12 reviews
  • Jan 04, 2020 |

    Be aware, when cd comes due, they mail a check to your home which takes 7-10 business days. That is a long time to have money not drawing any interest.
    Review on the Online bank

  • Jan 02, 2019

    Online Savings Rates

    Be a good idea if they state ONLY IN BOSTON AREA first before ppl sign up only to be rejected.
    Review on the Online bank

  • Dec 27, 2018

    The excess withdrawal fee is an important one to be aware of. It's not the only fee that EBSB Direct can charge, however.

    You’ll also pay additional fees for wire transfers and statement copies.

    EBSB Direct Savings Account Fees
    Type Fee
    Monthly Maintenance Fee $3
    Excess pre-authorized withdrawals, transfers or checks $15
    Statements with check copies &/or deposit slips only $5/Statement
    Incoming wire transfer (domestic) $15
    Outgoing wire transfer (domestic) $40
    Stop Payment Fee


    Review on the Online bank

  • Dec 17, 2018 |

    This bank should not be classified as an online bank by BestCash Cow. Come on!
    Review on the Online bank

  • Dec 16, 2018

    I entered all of my information after which they indicated they do not open accounts in my state. Incompetence.
    Review on the Online bank

  • Nov 01, 2018

    Online Savings Rates

    Nov 1, 2018: 2.5% high yield savings account is now limited to Boston area depositors
    Review on the Online bank

  • Oct 18, 2018 |

    Online Savings Rates

    Had to enter all of my information to learn that they didnt open up accounts in my state. Why cant that be the first question they ask?
    Review on the Online bank

  • Oct 11, 2018 |

    Online Savings Rates

    Add my name to the list of fans - of both EBSB and BestCashCow!
    Review on the Online bank

  • Feb 12, 2018 |

    This has been a solid account from a bank that feels like dealing with my neighborhood bank even though I live on the other side of the country. However, I am disappointed that they have not raised their rates as rates have gone up. It is no longer competitive.
    Review on the Online bank

  • Sep 21, 2017 |

    Helpful people, great rates, super-quick transfers, etc. The high minimums are the only thing to keep you away.
    Review on the Online bank

  • Dec 09, 2016 |

    Online Savings Rates

    I think it is really lousy that they dropped their rates. Had good experiences but now I need to move my money again.
    Review on the Online bank

  • Nov 28, 2016 |

    Really nice and helpful people but only available during normal biz hours.
    Review on the Online bank

  • Oct 29, 2016 |

    The rate is good. The people are helpful. Glad they opened it up to all states now.
    Review on the Online bank

  • Oct 11, 2016 |

    Nice people and all that, but I really don't know what my rate is and every time that it goes up, it doesn't seem to apply to me.
    Review on the Online bank

  • Aug 26, 2016 |

    CDs 48 Month Rates

    This cd rate no longer exists !

  • Aug 01, 2016 |

    People very nice and the service on the phone was very friendly. I live on the West Coast and have never been to Boston, but I feel like I am banking with my neighbors with these guys.
    Review on the Online bank

  • Jul 26, 2016

    What is "new money"? If I had an account with EBSB years ago, am I new money? Is this rate guaranteed for some period?
    Review on the Online bank

  • May 24, 2016

    EBSB is honest and fair and the service is good, but I too am troubled by the "New Money only". At what point is money no longer new and what rate is it earning then?
    Review on the Online bank

  • May 02, 2016

    I didn't like promotional offers being extended to new account holders all the time. Reminded me of the Ally commercials. I can go to NEverBank for that!
    Review on the Online bank

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