Popular Bank Reviews (29)

I opened an account a couple of years ago and had a dreadful experience. I saw two weeks ago that the rate was better than at Citizens so I closed that account for this one. I cannot access my money now or get customer service. I am not even making the .55% that is advertised. Fool me once, shame on you. Fool me twice ... oh, well.
Review on the Online bank

Awful bank, offer you a high savings rate, then drop Ong the rate so rapidly.
Review on the Online bank

Awful bank, offer you a high savings rate, then drop Ong the rate so rapidly.
Review on the Online bank

Great rates! I've banked with them for about a year and have both a Savings Account and a CD. Yes, a little bit of a hassle to set up, but worth it to make a $... And who cares about the withdrawal penalty? If you might need the money in that timeframe, a CD is not the right choice.
Review on the Online bank

Seems to me the BEST deal for 3 years - if you don't need it. Only ONE year interest early w/d. On the same banks 5 year it is TWO years. IThe important thing is to only put money in you WON'T NEED for 3 years.
Review on the Online bank

I made the mistake of opening a CD with these guys once. Don't be fooled. The language is clear. The early termination fees are crazy compared with Synchrony or Ally or Citizens. Go with one of those guys. Here are Popular's EW fees: For terms equal to or greater than 91 days but less than 12 months, the fee is 120 days simple interest.
For terms equal to or greater than 12 months but less than 36 months, the fee is 270 days simple interest.
For terms equal to or greater than 36 months but less than 60 months, the fee is 365 days simple interest.
For terms equal to or greater than 60 months, the fee is 730 days simple interest.
Review on the Online bank

A 2-year early withdrawal penalty on a 5-year CD! Forget it!!!
Review on the Online bank

The 3.50% rate caught my eye so I looked into it. I found out that the early withdrawal fee on a 5-year CD is 730 days! That's two years! Stay away.
Review on the Online bank

The 2 yr cd rate at 2.95% is attractive, but it has a 9 month early withdrawal penalty if you need to cancel. I'd rather get a slightly lower rate and a smaller penalty, given the possibility rates could spike up.
Review on the Online bank

Have banked here off and on for a long time. No complaints. When a promotional rate is offered, one must be prepared to jump in. It may not last long.
Review on the Online bank

I had been thinking about opening this and then I saw the reviews on Depositaccounts.com and someone said that they charge $25 if you close the account within 6 months. Someone else said something about lousy POD processes and someone else said something about failure to do the initial transfer. Then, I thought it would be OK, but now they have dropped the rate from 2% to 1.85% so I am not sure. I probably need to do something else. I cannot believe that these other banks are still giving me next to nothing on my money.
Review on the Online bank

NOT READY FOR PRIMETIME.
Review on the Online bank

I’ve been dealing with this bank for several years and am very pleased with the service. Account security is thorough so it takes time to set up an investment account.
Review on the Online bank

every time they raise the saving rate interest, they make you open up a new account, bad news, can not close the old account for 6 months without a $25 penalty
Review on the Online bank

Currently have three 5 year CDs with them. The first CD opened was actually under Eloan which was transferred to Popular Direct after Eloan's CD acquisitions. The opening of CDs is definitely time consuming, but the security is worth it. It seems like they take security serious. I plan on opening more 5 year CDs in the future if they maintain one of the higher rates.
Review on the Online bank

Popular Direct is a unit of Banco Popular North America, an independent company from the Spanish Bank. Banco Popular North America is favorably 5-star rated by the FDIC for safety and soundness. http://www.bankrate.com/rates/safe-sound/memorandums-memos.aspx?fedid=2736291
Review on the Online bank

Do not get lulled by the CD rate. Lots of work to get the account opened funded. Then, it is going under and the acquiror may void the product.
Review on the Online bank

It was just bought by santander. Stay clear of their CDs until the ink is dry.
Review on the Online bank

I also saw the 2 year termination penalty. That is just crazy.
Review on the Online bank

Do not touch the 5-year CD. has a 2 year early withdrawal penalty. crazy. take it off this table before someone makes a mistake and does this.
Review on the Online bank

This outfit is geared towards lending. Service not good and you can get the same deposit rate at another bank.
Review on the Online bank

I have a CD maturing on 11/15 please email your CD Rates and contact info.

Hi, I have a 401K that I want to roll to an IRA and purchase CD's. Do you offer IRA's and if so what are your current CD rates? Thanks Dan