Navy Federal Credit Union - Nationwide Branches

Amanda Frank | Feb 25, 2023

HORRIBLE SERVICE. My son's campus checking account was hacked and over $9000 was stolen. Fraud department was impossible to reach and we waited on phone several days for over 2 hours at a time. They took our information for their "investigation." They never returned our calls or messages for months. Finally notified us after about 6 months we are responsible for this hack- we had nothing to do with this. They won't even release any information regarding "investigation" without a subpoena- thus we are having our lawyer send them one so we can fight this. DO NOT USE NAVY FEDERAL!!!!!!

donbilla | Jan 28, 2023

Wake up guys they now have a special that is special Check it out!

Chief Paul | Oct 6, 2022

I've been a member for 38+ years, so I believe what I say carries some weight. In recent months I have seen the interest rates go up and up for Mortgages, Personal Loans and Vehicle Loans. But! I don't see the rates that are paid for any of NFCU's Savings instruments. It's like they use a match for loan rates going up and ice cubes for savings rates going up. $100K+ should be paying more than 3.25%. The Federal 2 year Treasury Bills are paying 4%+. With us, the members, supposedly owners of NFCU, shouldn't we share with more of the profit?