Bask Bank, a division of Texas Capital Bank Reviews (19)

Rated 3.50 stars out of 5 - based on 18 reviews with ratings

  • Apr 20, 2024 |

    Savings Rates

    Save your tears for another day. Very frustrating. 1-star.

  • Aug 25, 2023 |

    Savings Rates

    I always appreciated Bask Bank for the instant transfers out and the immediate credit when transferring in. Recently, transfers in on a Thursday aren't credited until the following Monday, even though the money is drawn. I may go somewhere else.

  • Apr 27, 2023 |

    Savings Rates

    I finally transitioned from the American miles earning account to the interest savings product. The savings rate became so high that it made sense, even vs 2 miles per $. I had been very happy with Bask already as a mileage account and am happy as an interest account. The transition was not seemless (needed to call). That is my only complaint and since it doesn't affect most I give it 5.

  • Apr 3, 2023 |

    Savings Rates

    I've been with Bask for a long time now. I first opened with them before the pandemic to earn American miles instead of a low rate. I continued through the pandemic and racked up enough American miles to meet all of me and my wife's travel needs for the next decade. Moved over to the savings account a couple months ago as rates began climbing. Never a problem or even a concern. Now planning to take out a CD with them. I'd recommend it to anyone.

  • Mar 2, 2023 |

    Savings Rates

    Best bank on the list. By a country mile.

  • Oct 30, 2022 |

    Savings Rates

    very easy process, no probs at all

  • Oct 15, 2022 |

    Savings Rates


  • Sep 21, 2022 |

    I opened an account, funded the account, and several days later, Bask "disabled" my account without notifying me or providing any explanation. In other words, they held my account funds hostage. Only after involving the FDIC, did Bask make an effort to communicate. They never disclosed why they shut me out of my account. Don't do it. Its not worth the risk or the stress.

  • Aug 1, 2022 |

    Savings Rates

    Very good rate (currently 2.02%), but doesn't offer joint accounts - so can't have my wife as co-owner to get $500k FDIC coverage. Bask suggested that I designate wife as beneficiary, but that doesn't increase FDIC coverage above $250k. Some banks (like Bask) don't seem to understand how FDIC coverage works.

  • Jun 22, 2022

    Easy signup, great rates that have been increasing lately, very happy with this bank !

  • Jun 20, 2022 |

    Online Savings Rates

    No problems opening or funding.

  • Jun 1, 2022 |

    Online Savings Rates

    I have been a customer through the pandemic and happy to make 1 American mile per dollar per year. Each month, I am a little annoyed because there is a delay in processing on either Bask's or American's side. At 1.25%, it is still a good deal to take the miles as you are still getting them less than a penny a mile when you take into consideration the 0.42 cent IRS reporting so I am sticking with the miles for now.

  • Apr 11, 2022 |

    Online Savings Rates

    Torn between sticking with Purepoint which pays half this and moving all of my cash over here. I opened this account and found it very good except for long delays and lack of functionality that some others have (joint accounts, POD, trustee, etc.).

  • Mar 15, 2022 |

    Online Savings Rates

    Switched from mileage account to interest account and then back when I recalculated my value of the miles. No problems. Happy customer.

  • Feb 27, 2022 |

    Online Savings Rates

    I've been a very happy mileage customer for two years. I still think that is the better deal until rates get closer to 1%, but I would not hesitate to recommend to others looking for interest-bearing account.

  • Feb 22, 2022 |

    Online Savings Rates

    I experienced Synchrony-like cash availability delays (5 days) and only learned after opening that they don't offer joint accounts. The account seems fine but I might have had second thoughts had I known about these two things.

  • Feb 14, 2022 |

    These first two must work for the competition as there isn't much there to give them only one star. Right now .7% is a lot better than most other places. I had no problems with transfers to AA and getting a bonus.

  • Feb 8, 2022 |

    Online Savings Rates

    I checked my statements carefully. The bank does not pay 1 AA mile per USD each year in years that are not leap years. They pay 365/366th of a point. Probably similar skimming on the interest with this new account. Never trust this shady Texas bank.

  • Feb 7, 2022 |

    Online Savings Rates

    Again, a nice rate but a small disorganized outfit. Stick with the recognizable names and get a little less - Ally, Syncronyt, etc.

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