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I cannot say that I am too happy about the rate, but the service on this one is excellent.
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I've had accounts with all the most recognized banks on this list. CItizens Access is the best. Followed closely by Purepoint and then my Marcus. The others have awful websites (CIT, Synchrony) or awful customer service (Sallie Mae, Cap1, Synchrony again). I have nothing to gain personally from saying this, but if where the rates are close, chose this one.
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I cannot say enough good things about this. I was hesitant to move my account over from another well known bank, but the CD rates were much higher and I wanted to put some of my cash in savings and some in CDs so I moved it all over. I wish I had moved it over earlier. The website is just so easy to use!
Client | Feb 24, 2019
I agree they have a brilliant easy to use website. The best ever. None of the others come close. I especially love their transparency in which case you can view daily your interest rate. Some of the sites do not even show you anything until the end of the month once a month.
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I have been very pleased with this online bank so far. I thank this website for showing it to me when it was first launched. I also had an account at Synchrony which I just finally closed. The rate at CitAccess is much higher and the website is much easier to use.
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I have had many of these accounts over the years. My best experiences were with Ally and my worst were always with Synchrony. The bank that is now called Marcus is great because they won't charge you a fee for anything. This is the same, but easier to use and offers higher rates.
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Marie
Nov 17, 2018 |
Just moved my money from BOA to Citizens Access savings account. Huge difference in favor of CA. I also want to hold off investing until I see what the Feds are going to do with the interest rates in mid December. This will effect CD's etc. The online process was smooth. Customer service has been very accessible each time I've called the past few days. All great for now. P.S. Consider the Arbitration Agreement: I opt out and sent a letter signed to them. Mail it certified. Read the fine print.
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greeneggssam
Oct 02, 2018 |
Legit...Moved my money from
Capitol One money market (%1.85). Quick, easy and when i did contact customer service, i got a response quickly. %2.12 feels much better! -
I open a savings account in under 3 minutes and it started earning interest right away at 2%. 5 days later I opened a 3 year CD and that went very fast since I already had my savings. The system does not seem buggy at all. Rand maybe your phone or computer is buggy? I really like how smooth and fast everything goes, the only thing I do not like is the ACH deposit gets put on hold for 5 days, but the interest is right away, it say total balance and balance availible. Good bank with the top rates right now and the bank is in the top 20 assets bank.
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Jeremy
Aug 25, 2020 |