Citizens
2024 Overview
General Online Bank Information
Money that you deposit is held by Citizens Bank, National Association. Citizens Bank, National Association is an FDIC insured institution founded in 2005. It has approximately $221.75 billion in assets.| Deposits FDIC Insured | Yes |
| Insured Bank | Citizens Bank, National Association |
| FDIC Certificate # | 57957 |
| Date Established | 2005 |
| Assets | $221.75 billion |
| Loans | $144.9 billion |
| Deposits | $180.83 billion |
| Capital | $23.29 billion |
For a more detailed analysis of Citizens Bank, National Association's financial condition and a description of what these numbers mean, please visit the Financial Details section.
Deposit Rates - April 23, 2024
Online Savings and Money Market
Rates
| Online Savings and Money Market Rates | APY | MIN | MAX | |
|---|---|---|---|---|
| Citizens Access Online Savings Account
|
4.50% | $1 | - |
Learn More
|
Online CD Rates
| Online CD Rates | APY | MIN | MAX | |
|---|---|---|---|---|
| 12 Month CD ONLINE
|
5.00% | $5,000 | - |
Learn More
|
| 5 Year CD ONLINE
|
3.45% | $5,000 | - |
Learn More
|
Bank Offers
Citizens Access Raises Online Savings Rate to 2.25%
Oct 29, 2018
Citizens Access has raised its online savings rate to 2.25%. Citizens Access has also raised all of its CD rates today. BestCashCow has rated Citizens Access's online savings account as a Best Bet for 2019 (read more here).
Citizens Access Raises Savings Rate to 2.35%
Jan 14, 2019
Citizens Access has raised it savings rate to 2.35%.
It has also increased its one-year CD rate to 2.85%.
Both rates are among the most competitive listed on BestCashCow.
Citizens Access Drops CD rates
May 3, 2019
CitizensAccess has dropped its 6-month and 1-year CD rates. The new rates are 2.20% and 2.70%, respectively. The 1-year rate has gone from being the best CD rate available nationally to being not competitive. See the best 1-year CD rates here.
Citizens Access Drops Savings Rate to 2.20%; Also Drops CD rates
Jul 3, 2019
Citizens Access has dropped its savings rate by 15 basis points to 2.20%. It has also lowered all of its CD rates. See all of Citizens Access's current rates here.
Citizens Access Drops All Of Its CD Rates Again
Aug 27, 2019
Citizens Access has slashed its CD rates again for the third time in less than two months. This time all rates have been cut by 25 basis points. The bank has gone from offering the most attractive CD rates across virtually all maturities to no longer being competitive. If you are interested in seeing their rates, click here.
Citizens Access Cuts Savings Rate to 2.00%
Sep 10, 2019
Citizens Access has cut its savings rate to 2.00%, effective 9/11.
Citizens Access Cuts Savings Rate to 1.85% APY
Oct 31, 2019
Citizens Access has cut its savings rate to 1.85% APY, effective November 1. The rate had peaked earlier this year at 2.35%.
It has also lowered all of its CD rates by 15 to 20 basis points. The Citizens Access one-year CD, for example, now stands at 2.10% APY. Earlier in 2019, Citizens Access had offered 2.85% on this product.
Citizens Access lowers its Online Savings Rate to 1.70%
Feb 27, 2020
The bank has also lowered all of its CD rates by 15 basis points.
Citizens Access lowers its Online Savings Rate to 1.50%
Apr 15, 2020
Citizens Access has lowered its online savings rate from 1.70% to 1.50%. The account continues to require a $5,000 minimum balance to earn this rate.
CitizensAccess Lowers All Savings and CD Rates by 20 Basis Points
May 14, 2020
CitizensAccess's online savings rate was lowered from 1.50% to 1.30% APY this morning. It CD rates were also lowered by 20 basis points. Its 1-year CD rate now stands at 1.30% APY while its 11-month No Penalty CD now stands at 1.15% APY.
CitizensAccess Lowers Its Online Savings Rate to 1.15% APY
Jun 15, 2020
The rate had been at 1.30% APY immediately prior to this move.
Citizens Access Lowers Online Savings Rate to 1.00% APY
Jun 30, 2020
Citizens Access is lowering its online savings rate to 1.00% APY, effective tomorrow.
CitizensAccess is Lowering Online Savings Rate to 0.60% APY
Sep 24, 2020
CitizensAccess is lowering its online savings rate to 0.60% APY on September 25th.
Citizens Access Lowers Online Savings Rate to 0.50% APY
Nov 13, 2020
Citizens Access is lowering its online savings rate to 0.50% APY this weekend. The rate had previously stood at 0.60% APY.
Citizens Access to Lower Online Savings Rate to 0.40% APY
Jan 6, 2021
Citizens Access is lowering its online savings rate tomorrow to 0.40% from 0.50% APY.
Citizens Access Finally Raises Its Savings Rate - Going from 0.40% to 0.50% APY
Mar 30, 2022
Citizens Access has finally done what the other major online banks have done - to recognize that interest rates are moving up - and begun to move its online savings rate higher.
Citizens Access Raises Its Savings Rate - Going from 0.50% to 0.75% APY
May 6, 2022
The increase follows an earlier increase from 0.40% to 0.50% APY.
Citizens Is Offering 1-Year CD at 1.75% APY
Jun 1, 2022
Citizens Raises 1-Year Online CD rate to 1.90% APY
Jul 1, 2022
Citizens Raises Online Savings Rate to 1.75% APY
Jul 18, 2022
Citizens Access Savings Is Now at 2.35% APY
Sep 20, 2022
Citizens has raised its online savings rate to 2.35% APY this morning (was 2.10%).
Citizens Raises Access Savings Rate to 3.00% APY
Oct 19, 2022
Citizens has raised its online savings rate to 3.00%.
Its CD products now also offer higher yields, with the 1-year offering 3.25% and th 5-year offering 3.45% APY.
Citizens Online Savings Raised to 3.75% APY
Dec 6, 2022
Citizens has raised its online savings rate by 75 basis points to 3.75% APY.
Citizens' minimum deposit amount is now $1.
Citizens Raises Online Savings Rate to 4.25% APY
Mar 14, 2023
Citizens has raised its online savings rate by 25 basis points. It has also raised its 1-year online CD rate to 4.75% APY.
Citizens Raises Online Savings to 4.50% and 1-Year CDs to 5.00%
May 2, 2023
Among the handful of most recognized online banks, Citizens now leads in both online savings and one-year CDs.
Compare online savings rates here.
Compare one-year CD rates here.
Citizens' Online 1-Year CD Rate is Now 5.00% APY and Online Savings is 4.50%
Jan 19, 2024
Citizens has lowered its online 1-year CD rate from 5.50% to 5.00% APY.
Its online savings rate remains at 4.50% APY.
Climate Policy and Initiatives
Parent Bank Initiatives:
Citizens Bank has outlined an extensive plan for its financing of sustainable energy projects. Additionally, Citizens has put in place a power purchase agreement to source all of its own operations from wind. It began working with Ørsted's Sunflower wind project in 2022 and is believed to have provided funding to several Ørsted projects, including its offshore wind projects in Massachusetts and New York. It is not known to be a major financier of oil and gas projects.
Citizens acquired an oil and gas lending team in 2015 but it unclear whether it still exists and whether the bank is currently providing any financing to the oil and gas industry.
Updated April 3, 2024
Citizens Climate Score Info: Citizens has made real strides in renewable energy lending.
Customer Reviews for Citizens (38)
james
November 18, 2023 |
bad bank hold your deposit over months without credit in your account, no interest, they don’t want pay you interest , they want your money with 0% interest.
Is this review helpful? Yes:3 / No: 0
yes, ma'am
October 18, 2023 |
Citizens is just a great CSR experience in every way imaginable (user interface, phone support, etc.) compared to any of these other places on this list. Also, a recognized and positive brand (at least throughout the northeast). I just renewed a 1-year CD with them and highly recommend. (Four 1/2 stars because I wish the rates were further towards to top of this table).
Is this review helpful? Yes:0 / No: 0
Dr. Bill N
January 18, 2023 |
The website is constantly down. I'll move all my accounts to a less recognized name with a better rate as that gives me fewer surprises like this.
Is this review helpful? Yes:1 / No: 0
biddysundance
September 1, 2022 |
updated review - The bank managed to finally provide the requested document listing the beneficiary after a number of calls. So will add a few stars. The website still needs some work to be more descriptive of the transfer information. It is pretty useless as all it has is generic info with no bank information listed under the source of the transfer. Pretty mediocre for a bank listed as having over 160 billion in assets.
Is this review helpful? Yes:1 / No: 0
CJ Regan
September 1, 2022 |
I'm only comfortable with banks whose names I recognize and among those 4 or 5 I have found Citizens consistently has the best rate in 2022. Also outstanding service. I will stick with this one over anything else on this site.
Is this review helpful? Yes:1 / No: 0
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