Bank OZK

Run for them hills and quickly too I might add if you want to keep more of your money than you put in their process for any length of time. If they can run a automatic payment to come out of my account even though I didn't have enough money in my account to take the payment out and causing my account to be overdrawn and God only knows what kind of amount that will be either way it's going to cause my next month's disability check to send me right back to overdrawn for it too. Who knows how long it will take to get my head above water. But they don't think that my debit card has taken out of my account 3 pages of dates, times and locations that almost 1000 dollars within less than 18 hour stretch ending in the very early morning hours? They should have gotten in a vehicle and driven to my house with the red flags waving or something other than that. My debt card has been declined before when I went to the store and they didn't mind embarrassing me to death when they declined it so why did one payment work and go through and the other one didn't. I'll let you know why they got to make some money off me too by letting that go through but they didn't have anything to gain by shutting down the payment that I will pay big and be in a bad place trying to get by and above water. And they've even said to change banks I'd have to have enough money in my account to cover my payments for 2 months. Guess that'll work living on my disability income wrong and wouldn't even let me raise the amount that I could take out of the atm so I don't have to pay someone to take me to the bank when my check deposits so who's money is that in the account with all my information on it? I hate this bank. And they keep going down hill because I'm usually one of those people who keeps giving people too many chances rather than stop looking for good when you already have enough proof it's not good and never will be. You are not the original owner that opened The Bank of the Carolinas are you? Can't be the same ones who did. They were good people who took care of their customers. Got to get some ducks in a row and rowing away from here asap.

Customer service is horrible with this bank. Beware!

Had difficulty finding a phone number for the local branch and when i finallly was able to speak with someone, they knew nothing about a 9 month IRA CD @ 2.00%

Every time I try to go to https://www.bankozk.com, I am unable to pull up personal banking and login to check my accounts. This is very frustrating to the point that I may have to change banks.

as of 1/27/17 this rate is still available in Ocala, FL