Resolute Bank Reviews (2)

We had been sent letters from this company for months before we decided to take a chance on them . Worse mistake ever, we told the rep Jonathan from the start our credit score was low. He promised us that would not matter . Every time my husband spoke to him he asked if there was anything else's they needed and every time he was told no every thing was fine. 3 days before close he called and said he had to have proof the HOA was paid up , which was an issue because the HOA was out of town on business. He explained once we got that in everything was a done and even sent us papers with the new mortgage rate. Fast forward it to today and spoke to the underwriters who tell us they went back 16 years and found things hat we had no idea was there. My suggestion to anyone that reads this avoid them at all cost we got lied to from day one. I personal spoke to the underwriters and the loan rep and told both of them this company is horrible. For anyone that gets the letters in the mail dontourself a huge favor and throw them in the trash.

I got pre qualified and did all the paperwork they said I needed. Sold my home and promptly put a offer in to buy in with a reverse mortgage , two months later and asking the buyers for a fourth extension I don't know where I stand, they ask for ridiculous paperwork every other day, it is stressful and humiliating.this has been a horrible experience I would never recommend resolute bank to anyone, it's bad enough they're working with seniors who need some relief with living expenses they have to humiliate us too, im sorry I put my future in their hands,