Ravenswood Credit Union Reviews (1)

I've had a small BUSINESS ACCOUNT w/ RFCU for over 3 years now.
(in business for over 10 years)

Monday morning 11/06/23 the bank charged (STOLE)...
$180 (6 - $30.00 fees) in fees due to weekend (Sunday) banking.

(This is when the bank CLEARS all DEBITS before CREDITS...
Thereby stealing $180 from our account.)
This is an OBVIOUS WAY for RFCU to STEAL $$$ from small businesses like ours.

We had initiated $300 to be transferred to the business account on FRIDAY MORNING 11/03/23 to ensure the fees would not happen, but banks ensure DEBITS BEFORE CREDITS...
-> TO ENSURE MAXIMUM FEES.

"Missy" is the person who ensures the banking fees.
1. Missy never called me back to explain any reasons for the THEFT.
2. Missy returned ZERO $$$ back to our account.
3. Missy HUNG UP ON ME! (I called back)
4. Missy then spoke over me... & CALLED ME RUDE after I said that it was $180 THEFT!!!
5. Missy is an unacceptable representative of RFCU & Rude (Told me not to use my debit card to do business)

We are just a small business just trying to survive & have deal with numerous banks since our inception due to world wide shipping.
This situation was very disconcerting.

We are Looking for a new bank now.

Zero stars.