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Never have I ever been treated so poorly by a bank in my life. I'm 82.
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I've been depositing cash with online banks for a while and found the forums on this site and some of its competitors to be very helpful. What isn't being pointed out in relation to NYCB is that it isn't a strong bank and it is involved in a difficult merger with Flagstar bank in Detroit which is also not a strong bank. By all means, stay below FDIC insurance! What also isn't being pointed out here is that this is the same bank that previously branded their online bank as Amtrust Bank. Amtrust had great rates a decade or so ago, but those who chased rates were burned by such awful customer service that NYCB eventually had to close it down and rebrand to this. I would certainly avoid.
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They have a nice domain and brand, but that is about it. Not well enough organized to be an online bank serving customers remotely. Phone support is indifferent, to put it gently. Save yourself time and open with a place like Ally or Citizens Access and just wait because they eventually will all need to raise rates.
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I called as a prospective account holder to ask simple questions that are no disclosed on the website and the reps behavior was totally reprehensible. A supervisor heard the call and tried to call back an hour later and apologize. Nobody should consider this place.
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I just don't understand why banks like these guys and Emigrant need to role out some sort of new brand every time they want to raise the rate. Make me very uncomfortable. Is it just a way of trying to wipe the slate clean of all of the poor reviews of their other brands that appear throughout the internet on sites like this one and depositaccounts?
Jeff | Jan 24, 2017
That + lure people in and drop the rates in 2 months.
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HW1
May 2, 2022 |