My Banking Direct, a division of New York Community Bank Reviews (20)

Rated 1.47 stars out of 5 - based on 17 reviews

  • May 2, 2022 |

    Online Savings Rates

    Never have I ever been treated so poorly by a bank in my life. I'm 82.

  • Apr 27, 2022 |

    Online Savings Rates

    I've been depositing cash with online banks for a while and found the forums on this site and some of its competitors to be very helpful. What isn't being pointed out in relation to NYCB is that it isn't a strong bank and it is involved in a difficult merger with Flagstar bank in Detroit which is also not a strong bank. By all means, stay below FDIC insurance! What also isn't being pointed out here is that this is the same bank that previously branded their online bank as Amtrust Bank. Amtrust had great rates a decade or so ago, but those who chased rates were burned by such awful customer service that NYCB eventually had to close it down and rebrand to this. I would certainly avoid.

  • Mar 29, 2022 |

    Online Savings Rates

    They have a nice domain and brand, but that is about it. Not well enough organized to be an online bank serving customers remotely. Phone support is indifferent, to put it gently. Save yourself time and open with a place like Ally or Citizens Access and just wait because they eventually will all need to raise rates.

  • Mar 10, 2022 |

    Online Savings Rates

    it is terrible, nasty

  • Feb 27, 2022 |

    Online Savings Rates

    Tried to open an account, but these guys are morons. I'll get 0.70% with Bask or Colorado.

  • Feb 22, 2022 | | Replies 1

    Online Savings Rates

    I read on another site that this bank charges a $30 fee for account closure. That is not disclosed. I had already opened an account and transferred $20,000 in. I feel duped.

    ed | Feb 22, 2022

    that is only if account is closed within 6 months

  • Feb 19, 2022 |

    Online Savings Rates

    and unprofessional. Avoid!

  • Feb 15, 2022 |

    Online Savings Rates

    I called as a prospective account holder to ask simple questions that are no disclosed on the website and the reps behavior was totally reprehensible. A supervisor heard the call and tried to call back an hour later and apologize. Nobody should consider this place.

  • Feb 14, 2022 |

    Online Savings Rates

    This is a tremendously bad bank that should be avoided at all costs.

  • May 19, 2017 |

    Such a difficult experience and unpleasant experience that I would have been happier leaving my money at Wells fargo for 0.000001%.

  • May 7, 2017 |

    Rate caught my attention. Owned by NYCB. NYCB is a bunch of monkeys throwing monkey shit around. I will pass.

  • Feb 28, 2017 |

    Got a great rate, hope it stays a while!

  • Feb 13, 2017

    synchrony loves to play with the float, interest free ?

  • Feb 13, 2017 |

    TRY SFGIDIRECT.COM. 1.05% NO HASSELS

  • Jan 26, 2017 |

    I pulled out of them also. They had a good rate but keep dropping it. I would go for synchrony or cit bank they so far have kept there rates where they are.

  • Jan 24, 2017 | | Replies 1

    I just don't understand why banks like these guys and Emigrant need to role out some sort of new brand every time they want to raise the rate. Make me very uncomfortable. Is it just a way of trying to wipe the slate clean of all of the poor reviews of their other brands that appear throughout the internet on sites like this one and depositaccounts?

    Jeff | Jan 24, 2017

    That + lure people in and drop the rates in 2 months.

  • Jan 4, 2017 |

    Online Savings Rates

    Concur with the above. Got drawn into the NY Community Bank trap a couple of years ago when they had a good rate. Would rather go with one that has a customer service department, cares about customer service, doesn't try to screw their customers, et al.

  • Dec 13, 2016 |

    Online Savings Rates

    Do not get drawn into this. Amtrust, NY Community Bank, etc = amateurs!

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