Been banking with RCB for 20 years now after today this will probably be my last year I was in a car wreck and my car was a total loss insurance set me a check. When up to the bank to try to catch it so I could go buy the car...Read more.
Terrible customer service. Extreme inconvenience. Manager hung-up in my face when I tried to proactively find solution rather than him proactively making sure customer satisfaction happens. Hope he loses his jobs when this pl...Read more.
It took 4 times contacting this back to get a simple stop payment done. It end up costing over $100 because of their inability to take care of it after the first contact.
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