some of the policies and number of tellers vs. time of day are a disgrace.......beginning to wonder if the bank is in financial strain due to the "suits" casually walking around......
let me explain.....
it took 4...Read more.
have had 3 cd accounts. all interactions with instructions for disposition of funds were never exactly enacted as discussed and requests for confirmatory emails never sent with details as terms discussed. I accepted responsib...Read more.
Like others, I've been with Capital One and its predecessor ING Direct since 2007. I've also been getting cheap bank rates on my savings account and didn't realize that there was something better, although I've limited the am...Read more.
Worst customer service I Haven ever experienced. No one could tell me anything. Kept interrupting when trying to explain my problem . Wanting to wrap it up quickly. Lost my bank card . Was told I would be charged a fee to hav...Read more.
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