Capital One, National Association Reviews (7)

Rated 2.20 stars out of 5 - based on 5 reviews
  • Nov 18, 2019 |

    Savings Rates

    Pretty good I guess. It doubled Margaret’s money in only 40 years :)

  • Jul 14, 2019 |

    I'd been a customer for over 30 years. The interest rate I was earning on around $50,000 in savings seemed low. I checked with other local banks and confirmed it was. I asked a teller if there was an account available to me with a higher APY. I was told no. I found a bank that offered an interest rate three times higher, and opened an account there. Later, when I closed my account at Capital One, I was directed to a bank official who offered to give me a better rate. I told him if they had done that earlier, or had been proactive and offered one without me having to ask, I would have stayed (which I didn't). There were two occasions when a teller put money that was supposed to go into savings into my checking account, When I got my statement and caught the mistake, I was told they couldn't retroactively credit me for the lost interest, which helped me decide to leave.

  • Jul 14, 2019 |

    I'd been a customer for over 30 years. The interest rate I was earning on around $50,000 in savings seemed too low. I checked around with other local banks and confirmed it was. I askd a teller if there was an account available to me with a higher APY. I was told no. I found a bank that offered an interest rate three times higher, and opened an account there. Later, when I closed my account st Capital One, I was directed to a bank official who offered to give me a better rate. I told him if they had done that earlier, or had been proactive and offered one without me asking, I would have stayed, which I didn't. Other than that, I was satisfied.

  • Mar 10, 2019 |

    Sadly this rate only applies to on-line banking, where hackers galore live and lurk.

  • Feb 19, 2018

    Sadly, it appears that deficient corporate attitudes and behavior have dissected down through the ranks to make interactions hazardous to your financial well-being. Investor, beware!

  • Sep 21, 2017 |

    Savings Rates

    They made a mistake on my account and now can not fix it the error the Teller made. Want me to be happy with a paper copy explanation that counter-explains their online error. DO NOT TRUST THIS BANK TO BE ABLE TO FIX THE PROBLEMS THEY CREATE WITH YOUR MONEY AND RECORDS

  • May 24, 2016

    Savings 6 Month Rates

    Capital One is the McDonalds of banking. I may get my food there, but ain't trusting them with my cash.

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