Citizens

Deposit Rates APY Vs.Others
Savings 3.00% 4.01% →
1-Year CD 3.25% 4.50% →
2-Year CD 3.30% 4.73% →
3-Year CD 3.35% 4.60% →
4-Year CD 3.40% 4.65% →
5-Year CD 3.45% 4.75% →

2022 Overview

General Online Bank Information

Money that you deposit is held by Citizens Bank, National Association. Citizens Bank, National Association is an FDIC insured institution founded in 2005. It has approximately $226.53 billion in assets.

Deposits FDIC Insured Yes
Insured Bank Citizens Bank, National Association
FDIC Certificate # 57957
Date Established 2005
Assets $226.53 billion
Loans $157.69 billion
Deposits $181.71 billion
Capital $24.14 billion

For a more detailed analysis of Citizens Bank, National Association's financial condition and a description of what these numbers mean, please visit the Financial Details section.

Deposit Rates - November 30, 2022

Online Savings and Money Market Rates
Online Savings and Money Market Rates APY MIN MAX
Citizens Access Online Savings Account
3.00% $1 - Learn More
Online CD Rates
Online CD Rates APY MIN MAX
Liquid CD - 11 month term
0.05% $5,000 - Learn More
12 Month CD
3.25% $5,000 - Learn More
24 Month CD
3.30% $5,000 - Learn More
3 Year CD
3.35% $5,000 - Learn More
4 Year CD
3.40% $5,000 - Learn More

 

Bank Offers

Citizens Access Raises Online Savings Rate to 2.25%
Oct 29, 2018

Citizens Access has raised its online savings rate to 2.25%.   Citizens Access has also raised all of its CD rates today.     BestCashCow has rated Citizens Access's online savings account as a Best Bet for 2019 (read more here).


Citizens Access Raises Savings Rate to 2.35%
Jan 14, 2019

Citizens Access has raised it savings rate to 2.35%.

It has also increased its one-year CD rate to 2.85%.

Both rates are among the most competitive listed on BestCashCow.

 


Citizens Access Drops CD rates
May 3, 2019

CitizensAccess has dropped its 6-month and 1-year CD rates.   The new rates are 2.20% and 2.70%, respectively.   The 1-year rate has gone from being the best CD rate available nationally to being not competitive.  See the best 1-year CD rates here.


Citizens Access Drops Savings Rate to 2.20%; Also Drops CD rates
Jul 3, 2019

Citizens Access has dropped its savings rate by 15 basis points to 2.20%.   It has also lowered all of its CD rates.   See all of Citizens Access's current rates here.   


Citizens Access Drops All Of Its CD Rates Again
Aug 27, 2019

Citizens Access has slashed its CD rates again for the third time in less than two months.   This time all rates have been cut by 25 basis points.  The bank has gone from offering the most attractive CD rates across virtually all maturities to no longer being competitive.   If you are interested in seeing their rates, click here.


Citizens Access Cuts Savings Rate to 2.00%
Sep 10, 2019

Citizens Access has cut its savings rate to 2.00%, effective 9/11.


Citizens Access Cuts Savings Rate to 1.85% APY
Oct 31, 2019

Citizens Access has cut its savings rate to 1.85% APY, effective November 1.   The rate had peaked earlier this year at 2.35%.

It has also lowered all of its CD rates by 15 to 20 basis points.   The Citizens Access one-year CD, for example, now stands at 2.10% APY.   Earlier in 2019, Citizens Access had offered 2.85% on this product.


Citizens Access lowers its Online Savings Rate to 1.70%
Feb 27, 2020

The bank has also lowered all of its CD rates by 15 basis points.


Citizens Access lowers its Online Savings Rate to 1.50%
Apr 15, 2020

Citizens Access has lowered its online savings rate from 1.70% to 1.50%.   The account continues to require a $5,000 minimum balance to earn this rate.


CitizensAccess Lowers All Savings and CD Rates by 20 Basis Points
May 14, 2020

CitizensAccess's online savings rate was lowered from 1.50% to 1.30% APY this morning.  It CD rates were also lowered by 20 basis points.   Its 1-year CD rate now stands at 1.30% APY while its 11-month No Penalty CD now stands at 1.15% APY.


CitizensAccess Lowers Its Online Savings Rate to 1.15% APY
Jun 15, 2020

The rate had been at 1.30% APY immediately prior to this move.


Citizens Access Lowers Online Savings Rate to 1.00% APY
Jun 30, 2020

Citizens Access is lowering its online savings rate to 1.00% APY, effective tomorrow.


CitizensAccess is Lowering Online Savings Rate to 0.60% APY
Sep 24, 2020

CitizensAccess is lowering its online savings rate to 0.60% APY on September 25th.


Citizens Access Lowers Online Savings Rate to 0.50% APY
Nov 13, 2020

Citizens Access is lowering its online savings rate to 0.50% APY this weekend.   The rate had previously stood at 0.60% APY.


Citizens Access to Lower Online Savings Rate to 0.40% APY
Jan 6, 2021

Citizens Access is lowering its online savings rate tomorrow to 0.40% from 0.50% APY.


Citizens Access Finally Raises Its Savings Rate - Going from 0.40% to 0.50% APY
Mar 30, 2022

Citizens Access has finally done what the other major online banks have done - to recognize that interest rates are moving up - and begun to move its online savings rate higher.


Citizens Access Raises Its Savings Rate - Going from 0.50% to 0.75% APY
May 6, 2022

The increase follows an earlier increase from 0.40% to 0.50% APY.


Citizens Is Offering 1-Year CD at 1.75% APY
Jun 1, 2022

Citizens Raises 1-Year Online CD rate to 1.90% APY
Jul 1, 2022

Citizens Raises Online Savings Rate to 1.75% APY
Jul 18, 2022

Citizens Access Savings Is Now at 2.35% APY
Sep 20, 2022

Citizens has raised its online savings rate to 2.35% APY this morning (was 2.10%).


Citizens Raises Access Savings Rate to 3.00% APY
Oct 19, 2022

Citizens has raised its online savings rate to 3.00%.

Its CD products now also offer higher yields, with the 1-year offering 3.25% and th 5-year offering 3.45% APY.

 




Climate Initiatives

Citizens is encouraged to provide us with this information. When we receive this information from the online bank, we will provide it here.



Customer Reviews for Citizens (35)


  • September 1, 2022 |

    updated review - The bank managed to finally provide the requested document listing the beneficiary after a number of calls. So will add a few stars. The website still needs some work to be more descriptive of the transfer information. It is pretty useless as all it has is generic info with no bank information listed under the source of the transfer. Pretty mediocre for a bank listed as having over 160 billion in assets.

  • September 1, 2022 |

    I'm only comfortable with banks whose names I recognize and among those 4 or 5 I have found Citizens consistently has the best rate in 2022. Also outstanding service. I will stick with this one over anything else on this site.

  • August 31, 2022 |

    I had high hopes that this account would work out. No problems with opening and funding it with 5K deposit. However trying to get to a printable beneficiary document attached to the online account is a real hassle. They say 2 to3 days to do this which is a bogus claim. I figured why keep even 5K in this bank if they cannot fulfill this basic task? So I submitted a transfer out leaving only one dollar in the account. On the plus side, this bank has a very quick ACH transfer out as the 5K showed up in the external account the next day. The plan was to keep 250K in this account to earn some interest. However, if they fail on the beneficiary document will just end up closing it. Not going to deal with this crap and will leave the money in Marcus and make less interest but at least there is a beneficiary showing on the account. Because I think the ease of managing the beneficiary is the most important criteria they deserve no stars. However, with the ACH transfer speed they still get a 1/2 a star.

  • August 29, 2022 |

    Online Savings Rates

    It is a recognized name with a reliable brand that I knew before ever looking for an online bank. + great rates + great service = no reason to look anywhere else. It does not disappont.

  • August 4, 2022 |

    Online Savings Rates

    Worse website of any online bank. Transactions are NOT identified except by amount. When several transactions like deposits or transfers are made they are only identified by monetary amounts with no names to ID source. It's a guessing game and you need to call customer service to find out details of the transactions. No problem if you make a single transaction but if more than one, then good luck trying to figure out what went where or where what came from. Absolutely no details provided except for the amount. Closing my new account asap! Not worth all the aggravation for their lack of adequate record keeping.

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