Ivy Bank

I too was denied the ability to open an online
Savings account. My credit score is over 800 and I was moving money from accounts that paid little or no interest into the banks savings account. When I called and asked for an explanation I was told by two horribly rude people that they couldn’t tell me on the phone and that I had to wait for a letter that so far never came. I used to be a customer of their mother bank Cambridge Savings when I lived in Cambridge. This online bank should be boycotted by all. They simply don’t deserve the customers they’ve gotten do far online. Since their rejection I’ve opened an account at Bask Bank which pays 1.61% interest. Try them instead.

Not my first rodeo, but I saw the rate and opened the account. No worse than any other and better than most.

I found this easy to open and had no problems. It should be pointed out that Cambridge Savings has left Mass DIF and therefore would only deposit to FDIC limits, and not to the higher Mass DIF limit.

Had a question about money being moved from my account. Called Ivy Bank and rep (Erma) said she would call me back. She never did. Called back when more money was removed without explanation from my account. Called the 800# and got Erma - again. Said she'd call me back, and never did. Now they've closed out my account - with neither my request nor consent - and sent me my balance. They honestly did me a favor. Stay away.
You've been warned.

I have experienced trouble making transfers from external banks into my Ivy Bank account. The funds were transferred into the account and then immediately rejected. I am still waiting for the funds to be deposited into the account from which they have been withdrawn. After making several calls to the customer service, I have received absolutely no explanation. In fact, I was finally told my my account was being closed, and these funds would all be returned to the original bank from which they came. When I asked them for the reason, I was told it was simply a bank decision. This is totally unacceptable. I am truly hoping they do return my money. Please be aware of this bank!