Citibank and Other Credit Card Companies Raising Interest Rates

Citibank announced yesterday that it was raising rates on about 20% of its credit card customers. Other credit card companies are doing the same and cutting credit limits.

Citibank announced yesterday that it is raising the rates that approximately 20% of their credit customers pay on outstanding balances. They expect the rate increase to be on average 3%. The WSJ reported that (sub required):

""The industry has recently experienced an unprecedented market cycle with severe funding dislocation and significant consumer credit deterioration driven by the mortgage crisis and rising unemployment. In light of these unprecedented developments and others, Citi will be repricing a group of customers in our Citi-branded consumer credit-card business in the U.S. to appropriately manage these risks," said John Carey, chief administrative officer of the credit-card unit.

Citigroup's move follows a similar change by American Express Co., which is raising rates to some customers by two to three percentage points. Raising rates on customers is a delicate dance for credit-card companies. While the firms want to pull in more revenue from customers who carry a balance from month to month, they don't want to tip those customers into default because that hurts the card issuer's bottom line.

Customers can opt out of the rate increase. Those who do are permitted to use the card at the old rate until it expires."

Citibank is not alone. Last month Amex raised rates on several of its customers by 2 to 3 percentage points. Nordstrom also summarily raised rates on all of its 2 MM customers.

All of this makes you wonder though. Isn't this the exact opposite of what the TARP was supposed to accomplish? Wasn't the idea to loosen lending and lower rates?

It also makes me wonder when a smart bank is going to come along with a lower rate and take all of of the impaired banks customers. There are relatively healthy banks out there and if they have capital, which they should, they could have a field day. Raising rates in a recessionary environment when the Fed Funds Rate is close to 0% doesn't seem like a great long term business strategy.

Sam Cass
Sam Cass: Sam Cass, MBA, JD, University of Texas at Austin. Always a fan of Leonardo Da Vinci.

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Comments

 
  • John

    January 25, 2009

    I have been a charter member of AT&T Universal card since 1991 and they too also raised my APR from 6.67 % to 14.99 % and I have never been late or missed any payments. I have chosen to Opt Out in order to keep my current terms until my card expires in 2011.

  • Spit on the floor

    January 26, 2009

    I believe that I should pay a debt off in full if I borrow the money. It's an agreement and I gave my word to pay. I think about that each time before I pull out the plastic but...

    Credit card companies do whatever they want... when they want to because we let them. Some people don't even fight back! We Americans do need to "grow some" but we need to also use our intelligence and strong backbones to work our way out of debt and never borrow money from the greedy creeps again.

  • Ray

    January 27, 2009

    Citibank/CitiGroup....Congratulations on your new French manufactured 50 Million Dollar Corporate Jet. If you were going to flaunt your stupidity and royally screw the American public by hanging the price tag on their accounts couldn't you at least buy an American made jet, you know, made by the people that keeps you scum bags in business....I also believe that I should payoff my debt and I plan to do so. I have never gone bad on a loan in my life. I will pay every dime back to Citibank at the 8.99% rate
    and not one penny more unless I get a ride in that brand new fancy jet, wanna go with me.

  • Bill

    January 27, 2009

    For years my rate has been at 9%, but they have raised it to 17%. It seems the 3% increase they are talking about is more like 8%!
    I am canceling my card and opting to pay it off at the lower rate.
    This is very, very bad business for them. They are going to lose WAY more money by losing customers like me who were with them for 10 years.
    Sorry Citibank, you will not be making money off of me anymore.

  • Ray

    January 29, 2009

    Headlines Today:

    "Historic Obama Inauguration will cost only $150 million"

    "Obama Spends $150 million on inauguration; America Needs A Big Party"

    "Everyman Obama shows America how to celebrate"

    "Citibank executives contribute $8 million to Obama Inauguration"

    Obama and Congress tells Citibank, take the Jet back...
    What kind of a game we playing here people....

  • JOHN

    January 31, 2009

    I think that the credit card companies want everbody to file bankrubcy, so the government wil pay them, i hear there is a conspiricy by the bankers to take over this is how its going to be done.

    Everbody Google in NEW WORLD ORDER and look it all up
    SPREAD THIS AROUND

  • Yeah bunch *^&$^#%

    February 01, 2009

    I am @ 4 - 5 % on citicards - have credit lines totaling $17,000. I do owe about $10,000. They raised from the 4 and 5 percent to 24%. (my rates have droped over the last several years from 12 - 14% to 4 - 5% - so go figure). No late payments. Told them to screw themselves. Opted out and closed the accounts period. No need to appologize and worry about the consequence on your credit - I think responsible creditors will understand. Better to take a balls out approach - make a stand - I will not be manipulated!!! I will no longer do business with citi!!! How about bringing legal action against the lowering of your credit rating due to this inequity. My credit rating should jump according to the intellegence I had to respond accordingly. ANYBODY WITH ME?? Let us bring a class action suit against those who lower our credit score for having the sense to opt out!! Otherwise what is wrong with you chicken you know what's. Are you afraid of standing up for yourself??? Do you need the credit? Are you that insecure. Together we can help ourselves by refusing to use credit and at the same time we can bring these corporations to their knees!!!!! YOUR FEAR IS WHAT WILL KEEP THEM ALIVE. Email me at davidtaylorw@gmail.com - lets show them who's in control. After all we have their income in our pockets. Are we going to continue giving in to them in light of their hideous mistakes???!!!!!! They fuck&* up!!! and that's all there is to it!!

  • phuck them

    February 02, 2009

    30 year custmer at 9%, they reaise to 24%. I am not paying shit and I am going to see a lawyer

  • try credit unions.. they're less greedy

    February 02, 2009

    I'm in the process of opting out of all 3 major bank credit cards rate increases. Chase & Citibank are jacking up rates on my accounts, ranging from 4% to 18% even though my FICO score is 784. The rate increases are not due to any reason other than to shore up their loses from their short-term thinking/money-grubbing management decisions.

    It appears that those that can will refuse to give a dime to credit card issuers who are trying to make good customers pay to keep lining the bank execs' pockets. U.S. businesses should re-focus on the now mostly-lost notion of customer service to keep alive. Let's not take the abuse from companies that behave so irresponsibly. Vote with your wallet.

  • Matt

    February 02, 2009

    What unmitigated gall. We, the tax payers, bailout Citi and all the other sorry ass corrupt and incompetent bankers and they repay the good turn by raising people's credit card rates. Smart move Citi. Why not push a whole another segment of society off the edge with higher costs. When these folks default on their Citi mortgages maybe then you'll figure out how that happened.

    People, we need to speak out. We need to write our senators, congressmen, the president, the FDIC, the Treasury and demand this practice of raising CC rates stop immediately. We also need to demand that these banks receive no more tax payer money. Let them fail. We are simply proping up companies that are already dead.

    At the least, there should be a rule that any bank that receives TARP or other tax payer funds cannot raise CC rates.

    People, unless we make our voices heard by our elected officials then nothing will change. We need a ground swell of people writing or calling. If not, our elected officials will continue to do the bidding of those that bought and paid for them...the big banks and others.

    America, we have no one to blame but ourselves. I don't blame Citi and others. I understand that they are an immoral, unethical and greedy lot that puts profits over people, even when those people (us) are down for the count. That is who they are and what they do. So, if things are to change, it is up to us.

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