Citizens Bank, National Association

Headquarters

One Citizens Plaza
Providence, RI 02903
See all branch locations →

Phone 800 922 9999

Notable Rates APY Vs.Others
Savings 0.01% 1.40% →
1-Year CD 0.10% 1.15% →
2-Year CD 0.10% 1.26% →
5-Year CD 0.10% 1.56% →
30-Year Mortgage N.A. 3.09% →
15-Year Mortgage 3.97% 2.59% →
HELOC N.A. 2.77% →

2020 Overview

General Bank Information

Citizens Bank, National Association is an FDIC insured institution located in Providence, RI. It was founded in 2005 and has approximately $165.74 billion in assets. Customers can open an account at one of its 863 branches.

FDIC Insured Yes
FDIC Certificate # 57957
Date Established 2005
Assets $ 165.74 billion
Loans $ 121.02 billion
Deposits $ 127.17 billion
Capital $ 21.97 billion
 

For a more detailed analysis of Citizens Bank, National Association's financial condition and a description of what these numbers mean, please visit the Financial Details section.

Deposit Rates - July 6, 2020

Your Current Location: Virginia, VA 20146

Savings and Money Market Rates APY MIN MAX
Savings
0.01% $2,500 $9,999 Learn More
Money Market
0.01% $2,500 $9,999 Learn More
Money Market
0.01% $10,000 $24,999 Learn More
Money Market
0.01% $25,000 $49,999 Learn More
Premium Money Market Account
0.05% $10,000 $24,999 Learn More
Premium Money Market Account
0.08% $25,000 $49,999 Learn More
CD Rates APY MIN MAX
3 Mo CD
0.10% $1,000 - Learn More
6 Mo CD
0.10% $1,000 - Learn More
12 Mo CD
0.10% $1,000 - Learn More
Special: 14 Mo CD
0.50% $1,000 - Learn More
18 Mo CD
0.10% $1,000 - Learn More
24 Mo CD
0.10% $1,000 - Learn More
30 Mo CD
0.10% $1,000 - Learn More
36 Mo CD
0.10% $1,000 - Learn More
48 Mo CD
0.10% $1,000 - Learn More
60 Mo CD
0.10% $1,000 - Learn More

Fixed IRA Rates APY MIN MAX
Fixed IRA
0.10% $250 - Learn MoreShow Less
Variable IRA Rates APY MIN MAX
Var IRA
0.05% $1 - Learn MoreShow Less
Int Checking Rates APY MIN MAX
Int Ckg
0.03% $1 $2,499 Learn MoreShow Less
Int Ckg
0.03% $2,500 $9,999 Learn MoreShow Less

Online Only Savings Rates of Citizens Access

Online Savings Rates APY MIN MAX
Citizens Access Online Savings Account
1.00% $5,000 - Learn More

Online Only CD Rates of Citizens Access

Online CD Rates APY MIN MAX
Liquid CD - 11 month term
0.75% $5,000 - Learn More
12 Month CD
0.85% $5,000 - Learn More
24 Month CD
0.85% $5,000 - Learn More
3 Year CD
0.90% $5,000 - Learn More
4 Year CD
0.95% $5,000 - Learn More
5 Year CD
1.00% $5,000 - Learn More
Checking Rates APY MIN FEE
One Deposit Checking from Citizens Bank 0.00% $0 $9.99 Learn MoreShow Less
Citizens Bank Platinum CheckingTM 0.02% $25,000 $25.00 Learn MoreShow Less
Citizens Bank Platinum Plus CheckingTM 0.01% $25,000 $25.00 Learn MoreShow Less

Bank Online Offers

Citizens Access Raises Online Savings Rate to 2.25%
Oct 29, 2018

Citizens Access has raised its online savings rate to 2.25%.   Citizens Access has also raised all of its CD rates today.     BestCashCow has rated Citizens Access's online savings account as a Best Bet for 2019 (read more here).


Citizens Access Raises Savings Rate to 2.35%
Jan 14, 2019

Citizens Access has raised it savings rate to 2.35%.

It has also increased its one-year CD rate to 2.85%.

Both rates are among the most competitive listed on BestCashCow.

 


Citizens Access Drops CD rates
May 3, 2019

CitizensAccess has dropped its 6-month and 1-year CD rates.   The new rates are 2.20% and 2.70%, respectively.   The 1-year rate has gone from being the best CD rate available nationally to being not competitive.  See the best 1-year CD rates here.


Citizens Access Drops Savings Rate to 2.20%; Also Drops CD rates
Jul 3, 2019

Citizens Access has dropped its savings rate by 15 basis points to 2.20%.   It has also lowered all of its CD rates.   See all of Citizens Access's current rates here.   


Citizens Access Drops All Of Its CD Rates Again
Aug 27, 2019

Citizens Access has slashed its CD rates again for the third time in less than two months.   This time all rates have been cut by 25 basis points.  The bank has gone from offering the most attractive CD rates across virtually all maturities to no longer being competitive.   If you are interested in seeing their rates, click here.


Citizens Access Cuts Savings Rate to 2.00%
Sep 10, 2019

Citizens Access has cut its savings rate to 2.00%, effective 9/11.


Citizens Access Cuts Savings Rate to 1.85% APY
Oct 31, 2019

Citizens Access has cut its savings rate to 1.85% APY, effective November 1.   The rate had peaked earlier this year at 2.35%.

It has also lowered all of its CD rates by 15 to 20 basis points.   The Citizens Access one-year CD, for example, now stands at 2.10% APY.   Earlier in 2019, Citizens Access had offered 2.85% on this product.


Citizens Access lowers its Online Savings Rate to 1.70%
Feb 27, 2020

The bank has also lowered all of its CD rates by 15 basis points.


Citizens Access lowers its Online Savings Rate to 1.50%
Apr 15, 2020

Citizens Access has lowered its online savings rate from 1.70% to 1.50%.   The account continues to require a $5,000 minimum balance to earn this rate.


CitizensAccess Lowers All Savings and CD Rates by 20 Basis Points
May 14, 2020

CitizensAccess's online savings rate was lowered from 1.50% to 1.30% APY this morning.  It CD rates were also lowered by 20 basis points.   Its 1-year CD rate now stands at 1.30% APY while its 11-month No Penalty CD now stands at 1.15% APY.


CitizensAccess Lowers Its Online Savings Rate to 1.15% APY
Jun 15, 2020

The rate had been at 1.30% APY immediately prior to this move.


Citizens Access Lowers Online Savings Rate to 1.00% APY
Jun 30, 2020

Citizens Access is lowering its online savings rate to 1.00% APY, effective tomorrow.



Loan Rates - July 6, 2020

Your Current Location: Virginia, VA 20146

Home Equity Rates APR Rate Monthly Payment
Refinance Mortgage Rates APR Rate Monthly Payment
Purchase Mortgage Rates APR Rate Monthly Payment

Monthly payments for mortgage products are based on a loan amount of $200,000. Home equity monthly payments are based on a loan amount of $50,000. Auto loan monthly payments are based on a loan amount of $25,000. Rates for each product are based on a variety of factors including credit score and loan amount. For specific requirements please check with the lender. Rates may change at any time.

Branches

Citizens Bank, National Association branches and locations in your neighborhood. Input a different zip code to find branches and locations for any neighborhood in the United States.

Your Location:
Ashburn,Virginia


Citizens Bank, National Association Locations


Financial Details

Citizens Bank, National Association Ratio Analysis

The following ratios and data are available to help you better understand the financial condition of Citizens Bank, National Association. The data is provided by the FDIC. All banks listed on BestCashCow.com are FDIC-insured. No depositor has ever lost deposits that have been within the FDIC insurance limits.

Texas Ratio
Citizens Bank, National Association U.S. Bank Average
4.33% 6.51%

The Texas Ratio compares the bank’s non performing assets (non-performing loans and real estate owned) with its tangible common equity and its loan loss reserves. A lower Texas ratio indicates better coverage of problem loans. The closer the Texas Ratio is to 1-to-1 or 100%, the less capital and reserves a bank has to absorb its loan losses.

As of December 31, 2019, Citizens Bank, National Association had $967,985,000 in non-current loans and $38,097,000 in owned real estate. To cover these potential losses it had $21,972,510,000 in equity and $1,251,717,000 in loans loss reserves. That gives it a Texas Ratio of 4.33%.

Return on Equity
Citizens Bank, National Association U.S. Bank Average
8.49% 9.41%

Citizens Bank, National Association has a Return on Equity of 8.49% versus the BestCashCow average of 9.41%. Return on equity measures how efficiently a bank is making money from its capital. A bank with a consistently high ROE can be considered well run. A bank with a consistently low ROE can be considered poorly run.

Capitalization
Citizens Bank, National Association U.S. Bank Average
13.26% 12.82%

Citizens Bank, National Association has a Capitalization of 13.26% versus the BestCashCow average of 12.82. Capitalization measures how much equity capital a bank has to underpin loans and other assets on its balance sheet. The higher the capitalization number the more secure a bank is considered.

Citizens Bank, National Association Balance Sheet Analysis

As of December 31, 2019, Citizens Bank, National Association had assets of $165,742,416,000, loans of $121,020,392,000, and deposits of $127,173,106,000. Long-term increases in deposits shows a bank's ability to raise funds to grow its loans and assets. Loan and asset growth may rise or fall depending on a bank's strategy for growth. Sharp rises and falls in assets, deposits, and loans can be problematic, indicating a loosening of lending standards, or financial distress leading to reduced lending. A big change in these figured can also be from a bank acquisition or merger.

Summary Balance Sheet

December 31, 2019
ASSETS
Cash & Balances due from depository institutions $ 3.77 billion
Interest-bearing balances $ 2.33 billion
Total securities $ 23.86 billion
Federal funds sold and reverse repurchase N.A.
Net loans and leases $ 121.02 billion
Loan loss allowance $ 1,251.72 million
Trading account assets $ 954.80 million
Bank premises and fixed assets N.A.
Other real estate owned $ 38.10 million
Goodwill and other intangibles $ 7.89 billion
All other assets $ 6.77 billion
     Total Assets $ 143.77 billion
LIABILITIES
Total deposits $ 127.17 billion
      Interest-bearing deposits $ 97.23 billion
      Deposits held in domestic offices $ 126.69 billion
      % insured (estimated) 56.07%
Federal funds purchased and repurchase agreements $ 265.08 million
Trading liabilities $ 112.88 million
Other borrowed funds $ 12.50 billion
Subordinated debt $ 1,125.00 million
All other liabilities $ 2.59 billion
      Total Liabilities $ 143.77 billion
      Shareholders’ Equity $ 21.97 billion

Summary Income Statement

December 31, 2019
INCOME AND EXPENSES
Total Interest Income $ 6.20 billion
Total Interest Expense $ 1,536.26 million
Net interest income $ 4.66 billion
Provision for loan and lease losses $ 439.25 million
Total non interest income $ 1,763.82 million
Total non interest expense $ 3.73 billion
Pre-tax Net Operating Income $ 2.26 billion

Bank Loan Profile?

The top three loan types in Citizens Bank, National Association’s loan portfolio are Commercial and Industrial Loans, 1-4 Family Residential Loans, and Commercial Real Estate.

Compared to other banks in Rhode Island, Citizens Bank, National Association has a significantly higher percent of Credit Card Loans on its balance sheet, potentially indicating a specialty in that lending area.

Note: Percentages may not sum to 100% due to rounding and double categorization of some loan types. All data from the FDIC. Additional information about this table.

%
Loans
%
Comparison to Other Banks
 Low   Med   High 
1-4 Family Residential Loans 28.71
Multifamily
Mortgages
0.96
Credit Card Loans 1.51
Consumer Auto Loans 8.84
Small Business Loans 0.56
Construction and Development Loans 2.91
Commercial Real Estate 10.28
Commercial and Industrial Loans 30.19
Farm Loans 0.00

Frequently Asked Questions About Citizens Bank, National Association

Branches and Savings

Is Citizens Bank, National Association FDIC insured?

Yes. It is covered under FDIC Certificate #57957.

Why does Citizens Bank, National Association pay such low interest on savings accounts?

See the best online savings rates here. See the best local savings rates here.

Why are Citizens Bank, National Association CD rates not competitive?

See the best online CD rates here. See the best local CD rates here.

Is Citizens Bank, National Association a commercial bank?

Yes

Where are Citizens Bank, National Association locations?

See branch locations nearby.

Is Citizens Bank, National Association open on Saturdays?

Is Citizens Bank, National Association open on Sundays?

What time does Citizens Bank, National Association open?

What time does Citizens Bank, National Association close?

Are Citizens Bank, National Association ATMs Open 24/7?

Do Citizens Bank, National Association ATMs accept cash deposits?

Can Citizens Bank, National Association customers use other ATMs?

Do Citizens Bank, National Association branches have notaries?

Will Citizens Bank, National Association notarize my document?

What address for Citizens Bank, National Association should I put for incoming ACH transfers?

Will the Citizens Bank, National Association branch print checks?

Do Citizens Bank, National Association checks expire?

Does Citizens Bank, National Association require US citizenship to open account?

Can Citizens Bank, National Association close my account?

Does Citizens Bank, National Association Report to credit bureaus?

Does Citizens Bank, National Association Use Equifax?

What is Citizens Bank, National Association's ACH Routing Number?

What is Citizens Bank, National Association's SWIFT code?

Products

Does Citizens Bank, National Association offer mortgages?

Compare mortgage rates here.

Does Citizens Bank, National Association offer home equity lines of credit and home equity loans?

Compare home equity lines of credit rates here.

Does Citizens Bank, National Association offer personal loans?

Compare personal loan rates here.

Does Citizens Bank, National Association offer student loans?

Will Citizens Bank, National Association cash a check?

Will Citizens Bank, National Association redeem a savings bond?

Does Citizens Bank, National Association cash savings bonds?

Will Citizens Bank, National Association cash money orders?

Can Citizens Bank, National Association issue a money order?

Does Citizens Bank, National Association do currency exchange?

Background on The Bank

Who owns Citizens Bank, National Association?

How long has Citizens Bank, National Association been around?

Can Citizens Bank, National Association transfer to other banks?

Does Citizens Bank, National Association have quick pay?

Does Citizens Bank, National Association accept rolled coins?

Will Citizens Bank, National Association accept loose change?

Where is Citizens Bank, National Association headquarters?

Customer Reviews for Citizens Bank, National Association


  • March 20, 2016

    Good solid bank. Some antiquated systems like sending a wire. You can't do it within online banking. But the branch staff at pleasant enough.

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