The worst customer service during covid. I lost my wallet they were nit understanding when things were shutting down. I knew covid was going to be bad and did not want to be around people. They did nit even email or do anythi...Read more.
If there were negative stars for customer service, I would have used it. They don't tell you that their "EPIC" money market also charges epic fees - $20.00 per month - negating the interest rate.
This is the worst bank I’ve ever had the displeasure of using. Horrible customer service after hours or on weekends and they just will not invest the capitol to ensure their customers can speak to a representative if th...Read more.
Bad experiences with this bank and maturing CD's. I wanted the funds returned to my external bank and not rolled over into another CD. After several phone calls, and messages sent through their secure message center giving th...Read more.
I have found that if you live in the San Luis Valley, you must have accounts at two banks as at least one of them's
website is inaccessible at an average of once per months or has their debit cards not functional at local st...Read more.
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